Software Alternatives & Reviews

Crisp Chat VS Cloudbeds

Compare Crisp Chat VS Cloudbeds and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Cloudbeds logo Cloudbeds

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Cloudbeds Landing page
    Landing page //
    2023-05-29

Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

The award-winning Cloudbeds Platform brings together technology solutions to increase revenue, delight guests, and streamline operations into a single unified system, enhanced by a curated marketplace of third-party integrations.

Founded in 2012, Cloudbeds was named No. 1 PMS, No. 1 Hotel Management System, and No. 1 Guest Messaging Software by Hotel Tech Report in 2023 and was recognized as a major player in the 2022 IDC Marketscape Report.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Crisp Chat features and specs

No features have been listed yet.

Cloudbeds features and specs

  • Booking Engine: Commission-free online booking engine for hospitality properties
  • Property Management: #1 PMS system 2023 - as voted on Hotel Tech Awards
  • Channel Manager: Industry-leading channel manager with 300+ connection, real time update
  • Marketplace: Integration with 3rd party hotel tools and apps
  • Payments: One single platform now with an integrated terminal
  • Reservation Management: Revolutionizing dynamic pricing for independent lodging providers in the hospitality industry
  • Digital Marketing: Hospitality-focused digital marketing solution run by a trusted partner.
  • Guest Engagement: #1 guest messaging system to increase guest satisfaction, drive incremental revenue, and streamline internal operations.

Crisp Chat videos

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Cloudbeds videos

🔵 I react to Cloudbeds reviews – my honest opinion

More videos:

  • Review - PIE by Cloudbeds (review)
  • Review - 🔵 Cloudbeds Check In
  • Demo - Life before Cloudebds

Category Popularity

0-100% (relative to Crisp Chat and Cloudbeds)
Customer Support
100 100%
0% 0
Hotel Management Software
Live Chat
100 100%
0% 0
Online Bookings
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Cloudbeds

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Cloudbeds Reviews

12 Best Cloudbeds Alternatives For 2024
Cloudbeds is a powerful software solution that combines a property management platform, online booking, POS, hotel booking, and channel management into one interface. This innovative tool takes the complexity out of hotel management and transforms it into a streamlined process, giving you more time to focus on your guests in the hospitality industry. However, I understand...
Source: thehotelgm.com
The Best Free Open Source Hotel Management Software of 2022
Cloudbeds serves the operational needs of hotels of all sizes, be it vacation rentals, B&Bs, midsized or large hotels. Key features of Cloudbeds hotel management software are customer relationship management (CRM), point of sale, reservation, front desk management, and a lot more.
Top 5 Best Hotel Management Software In 2019
Cloudbeds came into being in 2012 when two close friends Adam Harris and Richard Castle collaborated to create a hotel management solution that would simplify the work of hotels. Today, it offers a suite of hospitality management software that serves the likes of Expedia, Booking.com, Airbnb, TripConnect, HostelWorld, and more. Hotels, vacation rentals, hostels, and groups...

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

View more

Cloudbeds mentions (0)

We have not tracked any mentions of Cloudbeds yet. Tracking of Cloudbeds recommendations started around Mar 2021.

What are some alternatives?

When comparing Crisp Chat and Cloudbeds, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hotello - Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.