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Crisp Chat VS BigRadar.io

Compare Crisp Chat VS BigRadar.io and see what are their differences

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The platform for exceptional customer service at scale. featured
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Crisp Chat logo Crisp Chat

Multi-channel customer support software

BigRadar.io logo BigRadar.io

Switch to BigRadar and get 35% more conversations from your website. Easy to use Live Chat and Email Marketing Platform.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • BigRadar.io Landing page
    Landing page //
    2023-10-21

BigRadar's modern chat experience makes the customers feel like pro support, even if you're away.

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

BigRadar.io

Website
bigradar.io
Pricing URL
Official BigRadar.io Pricing
$ Details
freemium $39.0 / Monthly (500 people)
Platforms
Browser Android iOS Mac OSX REST API
Release Date
2019 January
Edit details

Crisp Chat features and specs

No features have been listed yet.

BigRadar.io features and specs

  • Live Chat & In-App-Messaging: Yes
  • Android App: Yes
  • iOS App: Yes
  • Data Intelligence: Yes
  • Saved Replies: Yes
  • Automated workflow: Yes

Category Popularity

0-100% (relative to Crisp Chat and BigRadar.io)

Crisp Chat

BigRadar.io

Customer Support
97 97%
Customer Support
3% 3
Live Chat
94 94%
Live Chat
6% 6
Help Desk
100 100%
Help Desk
0% 0
CRM
94 94%
CRM
6% 6

User comments

Share your experience with using Crisp Chat and BigRadar.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and BigRadar.io

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

BigRadar.io Reviews

We have no reviews of BigRadar.io yet.
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Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

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BigRadar.io mentions (0)

We have not tracked any mentions of BigRadar.io yet. Tracking of BigRadar.io recommendations started around Mar 2021.

What are some alternatives?

When comparing Crisp Chat and BigRadar.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

DriftBot - A chatbot for your knowledge base

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Drift - A messaging app that helps you grow your business.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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