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Coztel VS NICE inContact

Compare Coztel VS NICE inContact and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Coztel logo Coztel

Advanced cloud-based call center software

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Coztel Landing page
    Landing page //
    2023-07-11
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Coztel videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Coztel and NICE inContact)

Coztel

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coztel and NICE inContact

Coztel Reviews

We have no reviews of Coztel yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Coztel and NICE inContact, you can also consider the following products

Bandwidth - Bandwidth offers SIP trunking, Emergency communications, and Voice & Messaging APIs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

thinQ - Cloud communication platform

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Toky - Toky allows you to improve your business' customer service experience through advanced telephony solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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