Software Alternatives & Reviews

NICE inContact VS Toky

Compare NICE inContact VS Toky and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Toky logo Toky

Toky allows you to improve your business' customer service experience through advanced telephony solutions.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Toky Landing page
    Landing page //
    2021-12-15

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Toky videos

Getting started with Toky Virtual Phone System

More videos:

  • Review - AMAN TOKYO, the Japanese capital's most luxurious hotel (PHENOMENAL): impressions & review
  • Review - Toky Power Dialer integrated with Hubspot CRM

Category Popularity

0-100% (relative to NICE inContact and Toky)
Communication
86 86%
14% 14
Enterprise Communication
Group Chat & Notifications
Customer Support
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Toky

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Toky Reviews

We have no reviews of Toky yet.
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What are some alternatives?

When comparing NICE inContact and Toky, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CloudTalk - Work locally, grow globally

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs