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Coursera VS BoldDesk

Compare Coursera VS BoldDesk and see what are their differences

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The platform for exceptional customer service at scale. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Coursera logo Coursera

Build skills with courses, certificates, and degrees online from world-class universities and companies

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Coursera Landing page
    Landing page //
    2023-09-12
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Coursera

Website
coursera.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2012 April
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Coursera features and specs

  • Headquarters: Mountain View, CA

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Coursera videos

+ Add

The Best Open Online Courses - Coursera, Udacity, edX Review

More videos:

  • Review - Review: My Experience with Coursera

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Coursera and BoldDesk)

Coursera

BoldDesk

Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100
Education
100 100%
Education
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Coursera and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coursera and BoldDesk

Coursera Reviews

Top 11 Coursera Alternatives 2024
Many Coursera alternatives offer features similar to or even better than Coursera at an affordable price. Each online learning platform comes with its own set of pros and cons and is suited differently for different needs. Here’s a list of our top Coursera alternatives we think you should check out
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
Coursera Alternatives Free Courses: In recent years, online learning platforms have become incredibly popular, giving people worldwide easy access to various educational opportunities. Coursera has been one of the top choices when it comes to learners seeking high quality courses from respected institutions.
Source: www.geeksforgeeks.org
14 Best Free and Paid Coursera Alternatives For Creators (2024)
The main reason why Coursera alternatives are worth checking out is because one solution may not fit everyone. Even though Coursera has a great global presence and supports many niches, it still doesn’t meet a lot of learning and teaching needs. For example, microlearning is an up and coming trend that helps students take in knowledge at a faster speed. Coursera doesn’t...
Source: www.thinkific.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Coursera is an educational platform that specializes in engineering and business. However, you can find various other types of courses there as well. If we are spilling the tea, it is worth mentioning that even some of the world-class universities offer courses through Coursera.
Source: uteach.io
10 Moodle Alternatives
If you’re a team lead who wishes to use Coursera to manage your team’s L&D, you should consider the more costly Coursera for Business option. While this Moodle alternative is better suited for people seeking certification, Coursera can still be used to improve worker training programs.
Source: www.edapp.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, Coursera seems to be a lot more popular than BoldDesk. While we know about 115 links to Coursera, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coursera mentions (115)

  • Lost in life. Need to choose a career
    Anyway now go to coursera.org and for $49 a month get the Google IT Support Professional cert. That gives you a discount for the A+ exam. With a sob story Coursera may reduce the monthly fee as well. Anyway you are halfway to an IT degree and can be admitted to WGU. Source: 6 months ago
  • Did Cousera get hacked today?
    Instead of homepage link opening to coursera.org it redirects to https://www.coursera.org/programs/american-dream-academy-jzjjt?currentTab=CATALOG. Source: 11 months ago
  • Found out my Professor for Fall 2023 Python Course is one of the worst reviewed professors at the school
    In terms of structure, consider following a book like Python for Everybody or Automate the Boring Stuff With Python. One of the hard parts of learning a language like python on your own is knowing what you should learn and the order you should learn it in--resources like these books or online courses you can find on Coursera are great for helping with that. Source: 12 months ago
  • Online programming courses
    You can try searching something up on coursera.org or edx.org. Source: 12 months ago
  • Beginners who maybe lost and don't know where to start when learning tech
    Start off with this sub for general guidance and read around to see what type of programming you want to learn r/learnprogramming Use these websites for free, make a new email register for a course without a payment method and use the audit option to learn for free, both sites are legal and have courses from top universities. Edx.org and coursera.org. Source: about 1 year ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Coursera and BoldDesk, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

edX - Best Courses. Top Institutions. Learn anytime, anywhere.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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