Software Alternatives & Reviews

Convoso VS Freshdesk Contact Center

Compare Convoso VS Freshdesk Contact Center and see what are their differences

Convoso logo Convoso

Call center solution to covert leads faster

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Convoso

$ Details
paid Free Trial
Release Date
2006 June

Convoso videos

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Convoso and Freshdesk Contact Center)
Communication
68 68%
32% 32
VoIP
56 56%
44% 44
Enterprise Communication
62 62%
38% 38
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Convoso and Freshdesk Contact Center

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

Freshdesk Contact Center Reviews

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What are some alternatives?

When comparing Convoso and Freshdesk Contact Center, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Virtual Phone Line - Virtual Phone Line is a service that provides unique virtual phone numbers for your phone line from the U.S, U.K, Canada, or 180 other countries around the world.

Callcentric - CallCentric is a service providing an easy-to-use way to make phone calls through any device without incurring expensive international rates.