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Conversion Crimes VS LiveChat

Compare Conversion Crimes VS LiveChat and see what are their differences

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Conversion Crimes logo Conversion Crimes

Get insights on how users behave on your site or software and how they feel about it. Remove friction and increase motivation to buy.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Conversion Crimes Landing page
    Landing page //
    2022-12-03
  • LiveChat Landing page
    Landing page //
    2023-06-16

Conversion Crimes

Website
conversioncrimes.com
Pricing URL
Official Conversion Crimes Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Conversion Crimes features and specs

  • User-Friendly Interface
    Conversion Crimes offers a straightforward, easy-to-navigate interface that makes setting up user tests quick and simple, reducing the learning curve for new users.
  • Affordable Pricing
    Compared to other user testing platforms, Conversion Crimes provides cost-effective pricing plans, making it accessible to small businesses and startups.
  • Quality Testers
    The platform has a curated pool of testers, ensuring high-quality feedback and reliable data that reflect target audience behaviors more accurately.
  • Actionable Insights
    The user testing results are presented in a way that is easy to interpret, helping users quickly identify issues and areas for improvement on their websites.
  • Flexible Test Options
    Conversion Crimes offers a variety of test options and tasks, allowing businesses to tailor tests to specific goals and get more relevant feedback.

Possible disadvantages of Conversion Crimes

  • Limited Integrations
    The platform currently offers limited integration options with other software or tools, potentially requiring manual data transfer and analysis for some users.
  • Niche Audience
    While the quality of testers is high, the audience might be somewhat limited compared to bigger platforms, possibly affecting the diversity of feedback.
  • Learning Curve for Report Customization
    While the platform is generally user-friendly, customizing reports and analytics to meet specific needs may require additional time and understanding for some users.
  • Occasional Tester Availability Issues
    There can be delays in getting tests completed if tester availability does not match demand, which may affect project timelines.

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Conversion Crimes videos

+ Add

Conversion Crimes 1st sample test

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Conversion Crimes and LiveChat)

Conversion Crimes

LiveChat

User Experience
100 100%
User Experience
0% 0
Customer Support
0 0%
Customer Support
100% 100
Marketing
100 100%
Marketing
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Conversion Crimes and LiveChat

Conversion Crimes Reviews

We have no reviews of Conversion Crimes yet.
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LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Conversion Crimes should be more popular than LiveChat. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Conversion Crimes mentions (7)

  • [MARKETING] We need user reviews from people that work in Hospitality/ Food & Bev Industry (USA/CANADA)
    I am Beatriz Siqueira, and I am a member of the Conversion Crimes team. Our company specializes in usability testing, and currently, one of our clients operates in the Food and Beverage or Hospitality industry They are is seeking insights insights regarding their website's functionality. The primary areas of interest include navigation ease and an evaluation of their value proposition. This assessment is... Source: over 1 year ago
  • Nurses or Personal Support Workers needed to test websites
    My name is Beatriz, I work for Conversion Crimes - a usability testing platform that aims to improve websites & apps. Source: about 2 years ago
  • Conversioncrimes - test websites and get paid
    Conversioncrimes is a platform where you can share your opinions on websites and provide insights that help businesses improve their customer experiences. Register, complete 2 sample tests and become a tester. Payments are made every Monday for each approved test until the payment time. Source: about 3 years ago
  • Australia Based testers Needed! Conversion Crimes
    Conversion Crimes is a user testing platform that you can share your knowledge, give your opinion on websites and earn money. Source: about 3 years ago
  • Last year I YOLO'd and closed my agency to go all-in on my startup. Today, I'm funded and enjoying the rollercoaster ride that is founding a startup. AMA
    When the pandemic hit I decided to go all-in on a project I'd been building on the side - Conversion Crimes. I am a non-technical and solo founder. Source: over 3 years ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

What are some alternatives?

When comparing Conversion Crimes and LiveChat, you can also consider the following products

Mupixa - Mockup analytics. Understand your future clients today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

The 2020 Conversion Benchmark Report - Discover your conversion potential via AI insights.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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