Software Alternatives, Accelerators & Startups

Contentful VS Usersnap

Compare Contentful VS Usersnap and see what are their differences

Contentful logo Contentful

You don't need another CMS. You need a better way to manage content — unified, structured, and ready to deploy to any digital channel.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Contentful Landing page
    Landing page //
    2023-10-07
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Contentful

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Paolo Negri
Employees
250 - 499

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Contentful features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Contentful videos

Bits & Bytes Ep. 1 - What is Contentful?

More videos:

  • Review - A Quick look at contentful | #CodingPhase
  • Review - Gatsby And Contentful - The Headless CMS Approach - Episode 1

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Contentful and Usersnap)
CMS
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Blogging
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Contentful and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Contentful and Usersnap

Contentful Reviews

  1. Very generous free plan

    The free plan of Contentful is generous enough to allow us to run a successful technology blog without having to pay for any overheads to run it. We used them as an alternative to the previously used Ghost. We have experienced a lot of growth since this migration.

    🏁 Competitors: Ghost

21 Headless CMS Platforms That You Should Check Out
Contentful integrates with many tools and helps you create your content quickly. It is mostly used for e-commerce websites.
Source: popupsmart.com
Best Headless CMS in 2022
Contentful is an API-driven headless CMS that focuses on content and the backend. It is considered one of the best systems for small to medium enterprises. You can edit content anywhere by any smart device and integrate it with other services such as Dropbox.
Source: flatlogic.com
Best Headless CMS for 2020
Yes, hosted providers, such as Contentful would be easier to use but it literally comes with a price...
Source: dev.to
11 Headless CMS to Consider for Modern Application
It uses RESTful API development kits for all popular languages. Contentful is welcoming newcomers, so anyone can quickly create data entries.
Source: geekflare.com
34 Headless CMS That Should Be On Your Radar
Founded in 2013, Germany-based Contentful offers an API-driven headless CMS. Contentful’s RESTful API gives developers full programmatic control of content, digital assets, and translations. The platform also takes advantage of caching techniques as well as external CDN integrations to enable the delivery of API payloads in the sub-100ms range.
Source: www.cmswire.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Contentful should be more popular than Usersnap. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Contentful mentions (9)

  • My blog post workflow
    Next, I’ll copy and paste the draft text to my CMS. I’ve been using Contentful since working there in 2021. I use Rich Text rather than Markdown for my posts and what’s great about this is that copying and pasting from Notion preserves hyperlinks and formatting. If I’m including anything else like code samples, images and other embedded media, I add those as separate linked entries manually whilst working through... - Source: dev.to / 3 months ago
  • How to Style Markdown in Next.JS Using React-Markdown and SASS
    If you have a blog or website with articles or long text documents, markdown is your friend. It makes authoring documents so much easier and more intuitive than straight HTML. Markdown has a far smaller learning curve than HTML and can easily be taught to non-tech-savvy writers. Markdown editors are also built-in to headless CMSs like Contentful. - Source: dev.to / over 1 year ago
  • Looking to Create a Wordpress Style Website with Python / Flask
    It depends on the requirements, but this might actually call for a headless CMS like Forestry.io or Contentful coupled with a Static Site Generator like Hugo. The CMS will manage users/permissions/data hierarchy and provide a simple frontend for users to add content, lay out pages, etc. And then when they save a change, the SSG will re-run and render everything to static HTML/CSS/JS. Source: almost 2 years ago
  • How to Create a Blog Using Next.js and Contentful CMS
    Contentful is a headless content management system (CMS). Headless simply means there is no front-end to display the content to the consumer. It's basically a database, but much easier to setup and maintain than a traditional relational database. Contentful provides a very easy-to-use API for fetching and managing content. They also support GraphQL queries if you're into that. - Source: dev.to / about 2 years ago
  • Test Post Dev To
    Contentful has become my favorite Headless CMS. I use it to generate static web pages, this blog, and storing other forms of data, such as user profiles. - Source: dev.to / about 2 years ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Contentful and Usersnap, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Strapi - Strapi is the most advanced Node.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Marker.io - Visual feedback and bug reporting tool for websites