Software Alternatives, Accelerators & Startups

contactSPACE VS Observe.AI

Compare contactSPACE VS Observe.AI and see what are their differences

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • Observe.AI Landing page
    Landing page //
    2023-07-22

contactSPACE videos

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Category Popularity

0-100% (relative to contactSPACE and Observe.AI)
Communication
41 41%
59% 59
Customer Support
100 100%
0% 0
Business & Commerce
28 28%
72% 72
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and Observe.AI

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.

Observe.AI Reviews

We have no reviews of Observe.AI yet.
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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

contactSPACE mentions (0)

We have not tracked any mentions of contactSPACE yet. Tracking of contactSPACE recommendations started around Mar 2021.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

What are some alternatives?

When comparing contactSPACE and Observe.AI, you can also consider the following products

Dialfire - Cloud Calling at Jet Speed

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.