Software Alternatives, Accelerators & Startups

contactSPACE VS CloudCall

Compare contactSPACE VS CloudCall and see what are their differences

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.

CloudCall logo CloudCall

Communication software for your CRM
  • contactSPACE Landing page
    Landing page //
    2023-03-16
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

contactSPACE features and specs

No features have been listed yet.

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

contactSPACE videos

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

CloudCall videos

Change is Exciting

More videos:

Category Popularity

0-100% (relative to contactSPACE and CloudCall)
Communication
64 64%
36% 36
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Call Center Software
67 67%
33% 33

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare contactSPACE and CloudCall

contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

What are some alternatives?

When comparing contactSPACE and CloudCall, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Dialfire - Cloud Calling at Jet Speed

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.