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CloudCall VS KOOKOO

Compare CloudCall VS KOOKOO and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CloudCall logo CloudCall

Communication software for your CRM

KOOKOO logo KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • KOOKOO Landing page
    Landing page //
    2019-02-01

CloudCall

Website
cloudcall.com
Pricing URL
Official CloudCall Pricing
$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Edit details

KOOKOO

Website
getkookoo.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

KOOKOO features and specs

  • Comprehensive Features
    KOOKOO provides a wide range of telephony and customer support features, including IVR (Interactive Voice Response), call recording, and analytics, which can help businesses streamline their communication processes.
  • Integration Capabilities
    KOOKOO offers integration with CRM software and other third-party applications, enabling seamless data flow and improved efficiency in managing customer interactions.
  • Customization and Scalability
    The platform can be customized to suit the specific needs of different businesses, and it can scale as the business grows, accommodating more users and advanced features.
  • Ease of Use
    Designed with an intuitive interface, KOOKOO helps users easily navigate and manage their telephony services without requiring extensive technical knowledge.
  • Cloud-Based Solution
    Being cloud-based, KOOKOO eliminates the need for complex infrastructure setup, reducing costs and setup times while providing easy access from anywhere.

Possible disadvantages of KOOKOO

  • Dependency on Internet Connectivity
    As a cloud-based service, KOOKOO requires reliable internet connectivity, and any disruptions in service can negatively impact communication.
  • Cost Considerations
    While the platform offers various features, businesses need to consider the subscription costs, which might be a limitation for smaller companies or startups with tight budgets.
  • Learning Curve for Advanced Features
    While basic functions are user-friendly, some of the more advanced features may require time and training for users to efficiently utilize them.
  • Support and Service Limitations
    Depending on the region, access to customer support services may vary, potentially affecting the response and resolution times for technical issues.
  • Potential Data Security Concerns
    As with any cloud service, there might be concerns regarding data security and privacy, necessitating careful consideration of KOOKOO's data protection policies.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

CloudCall videos

+ Add

Change is Exciting

More videos:

KOOKOO videos

+ Add

KooKoo Birds Krack Up Cars Toy Unboxing and Review

More videos:

  • Review - Kookoo Birds Toy Overview & Review plus Blind Pack Opening
  • Review - KooKoo Birds App Review [For Ashens]

Category Popularity

0-100% (relative to CloudCall and KOOKOO)

CloudCall

KOOKOO

Communication
21 21%
Communication
79% 79
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
16 16%
Enterprise Communication
84% 84
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and KOOKOO

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

KOOKOO Reviews

We have no reviews of KOOKOO yet.
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What are some alternatives?

When comparing CloudCall and KOOKOO, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Monet Software - Workforce management & optimization for contact centers

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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