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Condens.io VS SessionStack

Compare Condens.io VS SessionStack and see what are their differences

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Contents:
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Condens.io logo Condens.io

Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

SessionStack logo SessionStack

Record and replay web app issues. See them the way they happened to end users.
  • Condens.io Landing page
    Landing page //
    2020-04-23

Analyze qualitative data from user research
  • Note taking and Ai-assisted tagging
  • Automated transcription and video editing
  • Digital whiteboard with affinity clusters, journey maps and more

Share findings online

  • Viewers don't need a Condens account to see findings
  • Hide participant information for data privacy
  • Use short clips and highlight reels as evidence

Build a UX research repository

  • All research insights in one place
  • Separate interface for colleagues to find existing research
  • Full control which data is shared with colleagues
  • SessionStack Landing page
    Landing page //
    2022-01-20

Condens.io

Website
condens.io
Pricing URL
Official Condens.io Pricing
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Web
Release Date
2019 June
Edit details

SessionStack

Website
sessionstack.com
Pricing URL
Official SessionStack Pricing
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Bulgaria
City
Sofia
Employees
1 - 9
Edit details

Condens.io features and specs

  • AI-assisted tagging
    Tag notes from user research quickly
  • Media highlights
    Create clips from audio and video recordings
  • Affinity clustering
    Cluster related evidence to come up with findings
  • Sharing
    Make UX research findings accessible online
  • UX research repository
    Store past research in a structured manner to find it again easily

SessionStack features and specs

  • User Behavior Insights
    SessionStack provides detailed session replays that help understand user behavior and identify issues faced by users in real-time.
  • Error Diagnostics
    The tool captures technical details such as JavaScript errors, failed network requests, and performance metrics, aiding in quick diagnostics and issue resolution.
  • Easy Integration
    SessionStack integrates seamlessly with various frameworks and platforms, making it easy to embed and start capturing sessions without extensive setup.
  • Improved Customer Support
    By enabling support teams to view exact user sessions, it helps in providing accurate and efficient solutions to customer issues.
  • Collaborative Features
    The platform allows team collaboration by sharing session links, adding annotations, and commenting directly on replays, enhancing communication between team members.

Possible disadvantages of SessionStack

  • Privacy Concerns
    Capturing user sessions can raise privacy issues, particularly regarding the handling of sensitive user data, which requires stringent compliance with data protection regulations.
  • Performance Overhead
    Integrating SessionStack may introduce some performance overhead, potentially affecting page load times or the responsiveness of the application.
  • Pricing
    For smaller businesses or startups, the cost of SessionStack can be a significant investment, and the pricing might be on the higher side compared to alternative solutions.
  • Complexity in Setup
    Although SessionStack aims for easy integration, some users may find initial setup and configuration complex, particularly when dealing with advanced features.
  • Data Storage and Security
    Storing user session data securely requires robust security measures, and any breaches could have serious implications, making data storage and security a critical consideration.

Condens.io videos

+ Add

Condens.io Demo

SessionStack videos

+ Add

Get notified about critical errors, review and replay them with SessionStack

More videos:

  • Review - Replaying an application crash with SessionStack

Category Popularity

0-100% (relative to Condens.io and SessionStack)

Condens.io

SessionStack

User Experience
52 52%
User Experience
48% 48
UX
100 100%
UX
0% 0
Web Analytics
0 0%
Web Analytics
100% 100
UX Research
100 100%
UX Research
0% 0

User comments

Share your experience with using Condens.io and SessionStack. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Condens.io seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Condens.io mentions (3)

  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 3 years ago
  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 3 years ago
  • Tools to automate analysis of interview notes?
    Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: about 4 years ago

SessionStack mentions (0)

We have not tracked any mentions of SessionStack yet. Tracking of SessionStack recommendations started around Mar 2021.

What are some alternatives?

When comparing Condens.io and SessionStack, you can also consider the following products

Dovetail - Mobile Cloud-Based Dental Software

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

EnjoyHQ - A customer research platform for product teams

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

UserBit - A full-stack qualitative research platform for UX & product teams.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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