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Condens.io VS Qualtrics Customer Experience

Compare Condens.io VS Qualtrics Customer Experience and see what are their differences

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Condens.io logo Condens.io

Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Qualtrics Customer Experience logo Qualtrics Customer Experience

Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!
  • Condens.io Landing page
    Landing page //
    2020-04-23

Analyze qualitative data from user research
  • Note taking and Ai-assisted tagging
  • Automated transcription and video editing
  • Digital whiteboard with affinity clusters, journey maps and more

Share findings online

  • Viewers don't need a Condens account to see findings
  • Hide participant information for data privacy
  • Use short clips and highlight reels as evidence

Build a UX research repository

  • All research insights in one place
  • Separate interface for colleagues to find existing research
  • Full control which data is shared with colleagues
  • Qualtrics Customer Experience Landing page
    Landing page //
    2023-04-02

Condens.io

Website
condens.io
Pricing URL
Official Condens.io Pricing
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Web
Release Date
2019 June
Edit details

Qualtrics Customer Experience

Website
qualtrics.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Condens.io features and specs

  • AI-assisted tagging: Tag notes from user research quickly
  • Media highlights: Create clips from audio and video recordings
  • Affinity clustering: Cluster related evidence to come up with findings
  • Sharing: Make UX research findings accessible online
  • UX research repository: Store past research in a structured manner to find it again easily

Qualtrics Customer Experience features and specs

No features have been listed yet.

Condens.io videos

+ Add

Condens.io Demo

Qualtrics Customer Experience videos

+ Add

What is Qualtrics Customer Experience?

More videos:

  • Review - The Qualtrics Customer Experience Platform | Part of the Experience Management Platform

Category Popularity

0-100% (relative to Condens.io and Qualtrics Customer Experience)

Condens.io

Qualtrics Customer Experience

User Experience
100 100%
User Experience
0% 0
Surveys
0 0%
Surveys
100% 100
UX
100 100%
UX
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Condens.io and Qualtrics Customer Experience. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Condens.io seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Condens.io mentions (3)

  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago
  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 2 years ago
  • Tools to automate analysis of interview notes?
    Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: about 3 years ago

Qualtrics Customer Experience mentions (0)

We have not tracked any mentions of Qualtrics Customer Experience yet. Tracking of Qualtrics Customer Experience recommendations started around Mar 2021.

What are some alternatives?

When comparing Condens.io and Qualtrics Customer Experience, you can also consider the following products

Dovetail - Mobile Cloud-Based Dental Software

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

EnjoyHQ - A customer research platform for product teams

Medallia - Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

UserBit - A full-stack qualitative research platform for UX & product teams.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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