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Concord CRM VS SolarWinds Service Desk

Compare Concord CRM VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Concord CRM logo Concord CRM

Concord is self hosted CRM application focused on closing deals faster, manage contacts and companies and has dead simple and affordable pricing.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Concord CRM Landing page
    Landing page //
    2023-05-10
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Concord CRM

Website
concordcrm.com
Pricing URL
Official Concord CRM Pricing
$ Details
paid $64.0 / One-off (* Lifetime License * All Features * Unlimited users)
Platforms
PHP REST API JavaScript Laravel
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Concord CRM features and specs

  • Deal management: Yes
  • Customer Management: Yes
  • Emailing: Yes
  • Forms management: Yes
  • Pipeline management: Yes
  • API: Yes
  • Workflow Automation: Yes
  • Task management: Yes
  • Kanban board: Yes
  • Calendar sync: Yes
  • Calendar View: Yes

SolarWinds Service Desk features and specs

No features have been listed yet.

Concord CRM videos

No Concord CRM videos yet. You could help us improve this page by suggesting one.

+ Add video

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Concord CRM and SolarWinds Service Desk)

Concord CRM

SolarWinds Service Desk

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Sales
100 100%
Sales
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Concord CRM and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Concord CRM and SolarWinds Service Desk

Concord CRM Reviews

We have no reviews of Concord CRM yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Concord CRM and SolarWinds Service Desk, you can also consider the following products

Perfex CRM - Perfex CRM is an online self-hosted customer relationships management platform that allows you to grow your business with robust integration services.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Accent Connect - Content management system for sales and marketing teams

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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