Skuuudle - Discover, match and monitor your eCommerce competitors.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Price2Spy - Price2Spy is a price monitoring, pricing analytics, and repricing tool, meant to help eCommerce professionals keep an eye on their competitors or retailers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Prisync - Prisync is a competitor price tracking and monitoring software for all sizes of e-commerce companies worldwide.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.