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Cognito Forms VS Refiner

Compare Cognito Forms VS Refiner and see what are their differences

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Cognito Forms logo Cognito Forms

Cognito Forms is an advanced, yet easy-to-use online form builder that allows you to create powerful forms.

Refiner logo Refiner

Customer Feedback Surveys For SaaS
  • Cognito Forms Landing page
    Landing page //
    2022-10-21
  • Refiner Landing page
    Landing page //
    2020-05-15

Refiner is a user feedback & customer survey solution for data driven SaaS teams. Refiner helps you better understand who your users really are, what they need and how you can help them achieve their goals.

Profile your users, measure customer satisfaction (NPS + CSAT) or research what to build next. Our beautiful in-app survey widgets get you all the customer insights you need to grow your business.

Push survey responses in real time to the tools you already use with Segment or Zapier. Update your customer database with webhooks or analyze all data with good old Excel. Refiner is not another data silo.

Cognito Forms

Website
cognitoforms.com
Pricing URL
Official Cognito Forms Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Refiner

Website
refiner.io
Pricing URL
Official Refiner Pricing
$ Details
freemium $49.0 / Monthly (1000 Survey Responses)
Platforms
Web
Release Date
2020 April
Edit details

Cognito Forms features and specs

  • Ease of Use
    Cognito Forms provides an intuitive and user-friendly interface, which allows users to create forms quickly without needing extensive technical knowledge.
  • Customization
    Offers extensive customization options, including condition-based logic, custom branding, and various field types, which enable users to tailor forms to specific needs.
  • Integrations
    Supports a variety of third-party integrations, including payment processors like PayPal and Stripe, enabling streamlined workflows and automation.
  • Responsive Design
    Forms created with Cognito Forms are responsive, ensuring they work well on different devices including desktops, tablets, and mobile phones.
  • Data Management
    Built-in features for managing and analyzing collected data, such as exporting data to Excel, which makes it easier to process and utilize form responses.
  • Security
    Offers robust security features including encryption, CAPTCHA, and password protection to ensure the safety of collected data.

Possible disadvantages of Cognito Forms

  • Pricing
    While there is a free tier, more advanced features and higher usage limits require a paid subscription, which may be expensive for small businesses or individuals.
  • Learning Curve For Advanced Features
    Although basic form creation is straightforward, utilizing advanced features like complex condition-based logic and integrations may require some learning and technical understanding.
  • Limited Offline Capabilities
    Cognito Forms primarily relies on internet connectivity for creating, filling out, and submitting forms, limiting its use in offline scenarios.
  • Form Submission Limits
    The free plan and lower-tier subscriptions have limits on the number of forms and submissions per month, which could be restrictive for high-volume users.
  • Customization Limitations
    While it offers a high degree of customization, some users might find certain advanced customization options missing, particularly when compared to more complex form builders.
  • Integration Complexity
    Integrating with some third-party services may require API knowledge or the use of additional tools like Zapier, adding to the complexity for non-technical users.

Refiner features and specs

  • Free to use
  • Integrations
    Zapier, Segment, Webhooks, Slack
  • Popup Survey
  • On-Page Survey
  • NPS Widget
  • Customer Feedback Widget

Analysis of Cognito Forms

Overall verdict

  • Overall, Cognito Forms is a solid choice for individuals and organizations looking for a versatile and powerful form-building solution. Its ease of use and comprehensive feature set make it a popular option among users who need to create and manage forms efficiently.

Why this product is good

  • Cognito Forms is considered a good service for several reasons. It offers a user-friendly interface to create complex forms without needing advanced technical skills. The platform provides a wide range of features, including conditional logic, payment integrations, and robust data handling capabilities. Additionally, Cognito Forms supports responsive design, which ensures that forms work well on various devices. The service is also praised for its affordability and scalability, making it suitable for both small businesses and larger enterprises.

Recommended for

  • Small to medium-sized businesses needing a cost-effective form solution
  • Non-profits and educational institutions requiring donation or registration forms
  • Freelancers and consultants looking for a customizable form builder
  • Organizations needing forms that integrate with payment processing
  • Teams that require collaboration features for form creation and data management

Analysis of Refiner

Overall verdict

  • Refiner is a reliable and versatile solution for businesses that need detailed customer feedback and data analysis to inform their decisions. It is particularly beneficial for companies that prioritize user experience and need actionable insights into customer sentiments.

Why this product is good

  • Refiner (refiner.io) is considered a good tool because it provides a robust suite of features for gathering customer feedback and insights. It offers customizable surveys, advanced targeting options, and integration with various platforms, making it highly effective for businesses looking to enhance their product development and customer satisfaction strategies.

Recommended for

  • Product managers seeking customer feedback for product improvements
  • Marketing teams looking to understand customer preferences and behaviors
  • Startups in need of efficient tools for collecting and analyzing user feedback
  • Businesses that require integration capabilities with other platforms and tools

Cognito Forms videos

+ Add

Getting Started with Cognito Forms

More videos:

  • Review - Introduction to Calculations - Cognito Forms

Refiner videos

+ Add

The Ultimate Laneige Cream Skin Refiner Review

More videos:

  • Review - Can BioEssence Tanaka Refiner brighten up your skin? - Product Review
  • Review - LANEIGE - Cream Skin Refiner (Review)

Category Popularity

0-100% (relative to Cognito Forms and Refiner)

Cognito Forms

Refiner

Form Builder
100 100%
Form Builder
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Surveys
89 89%
Surveys
11% 11
Forms And Surveys
92 92%
Forms And Surveys
8% 8

User comments

Share your experience with using Cognito Forms and Refiner. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cognito Forms and Refiner

Cognito Forms Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
Cognito Forms is quite affordable too, with paid plans starting at $15 per month. The most expensive plan (Enterprise) costs $99 per month, allows for unlimited form submissions, and provides 100GB of storage.
Source: marketsplash.com
The 11 Best Online Form Builder Apps in 2019
On Cognito Forms' free plan, you can create unlimited forms with all of the features above and accept up to 500 entries per month. You'll only pay a one percent fee for accepted payments (through Stripe), and you only need to upgrade if you need more than one user, want to remove the Cognito Forms branding, start getting thousands of responses, or need more advanced features...
Source: zapier.com

Refiner Reviews

We have no reviews of Refiner yet.
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Social recommendations and mentions

Based on our record, Cognito Forms seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cognito Forms mentions (2)

Refiner mentions (0)

We have not tracked any mentions of Refiner yet. Tracking of Refiner recommendations started around Mar 2021.

What are some alternatives?

When comparing Cognito Forms and Refiner, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Quackback - Quackback is an all-in-one platform that empowers product teams to track user journey analytics, watch session replays, and build onboarding flows, feature announcements, and feedback surveys, all without writing a single line of code.

Jotform - Free Online Form Builder & Form Creator

Userpilot - Product user experience software for product & UX teams

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

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