Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer:
The product is more powerful
Malcolm App's answer:
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer:
Malcolm App's answer:
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer:
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer:
Based on our record, Coggle seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I find that reflecting on my experiences and going out of my way to really analyze the pitfalls and things done correctly helps a lot. I normally use coggle.it to mind map the whole experience overview and then which elements of the project seemed to be improvements and which parts where potentially poorly executed. I often find a lot more nuance this way than just scanning over it in my head. Source: about 1 year ago
In any case, any software that can create a visualization of a tree-like diagram will do the job. I'd recommend https://coggle.it/. Source: over 1 year ago
I have spent more time than I'd like to admit researching the different programs out there. Mindmup , Coggle, and Mindmesiter came the closest, but definitely not perfect. These are some of the features I am looking for:. Source: almost 2 years ago
Did it using https://coggle.it .. I have mindmaps self-hosted too but I feel this is much easier on the eye. Source: almost 2 years ago
Ah, because I found this mapping website called coggle.it and I was just wondering what if we made a map of including all the members of the fandom menace to see how big and how many members or connections they have, that's all really. Source: almost 2 years ago
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