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CloudTalk VS RingCentral Video

Compare CloudTalk VS RingCentral Video and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

RingCentral Video logo RingCentral Video

Live life unlimited. Free video meetings and team messaging in one app that works the way you do.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • RingCentral Video Landing page
    Landing page //
    2023-07-24

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

RingCentral Video

Website
ringcentral.com
Pricing URL
Official RingCentral Video Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

RingCentral Video features and specs

No features have been listed yet.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

RingCentral Video videos

+ Add

Glip Tutorial - How it works and why we use it

More videos:

Category Popularity

0-100% (relative to CloudTalk and RingCentral Video)

CloudTalk

RingCentral Video

Communication
76 76%
Communication
24% 24
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Team Collaboration
0 0%
Team Collaboration
100% 100

User comments

Share your experience with using CloudTalk and RingCentral Video. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and RingCentral Video

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

RingCentral Video Reviews

15 Best Instant Messaging Apps for Business
Glip allows businesses to create message threads for internal and external groups, so everyone’s on the same page. Other features, like built-in task management, app integration and screen sharing, allow teams to get work done faster.
Source: clariti.app
Top 11+ Slack Competitors to look out for in 2020
This office chat software allows API integration, notes taking, video conferencing, file sharing, and project management. Using Glip, you can assign tasks, schedule the deadline, send and receive messages, and manage the shared files. This application can be used as a central device for managing projects and communicating with the people working on it.
Source: www.troopmessenger.com
Top 20 Skype for Business alternatives for 2019 and beyond
Intended to make teamwork faster and more efficient, Glip integrates with everything you need to get the most out of your team, including document sharing and calendar tools. There’s also access to video and audio conferencing.
Source: medium.com

What are some alternatives?

When comparing CloudTalk and RingCentral Video, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Creativity 365 - Cross-device content creation suite

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