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CloudTalk VS Microsoft Teams

Compare CloudTalk VS Microsoft Teams and see what are their differences

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  3. » Reviews
  4. » Alternatives

CloudTalk logo CloudTalk

Work locally, grow globally

Microsoft Teams logo Microsoft Teams

Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Microsoft Teams Landing page
    Landing page //
    2022-01-17

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Edit details

Microsoft Teams

Website
microsoft.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Microsoft Teams features and specs

No features have been listed yet.

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Microsoft Teams videos

+ Add

Microsoft Teams: How it works?!

More videos:

  • Review - Microsoft Teams Free Version Review
  • Review - Slack vs Microsoft Teams - Which is best?

Category Popularity

0-100% (relative to CloudTalk and Microsoft Teams)

CloudTalk

Microsoft Teams

Communication
48 48%
Communication
52% 52
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Microsoft Teams

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Microsoft Teams Reviews

  1. The Ultimate Collaboration App

    s someone who works remotely, I've tried my fair share of collaboration apps. However, I have to say that Microsoft Teams has impressed me the most. It's a comprehensive app that brings together all the tools I need to communicate and collaborate with my colleagues seamlessly.

    The interface of Microsoft Teams is user-friendly and easy to navigate. I particularly love the left-hand navigation bar that provides quick access to all the features, including chats, meetings, files, and activity. The app integrates with other Microsoft apps, such as Outlook and OneDrive, making it easier to schedule meetings and access files. The chat feature is simple, yet effective, with options to create groups, share files, and use emojis and GIFs.

    🏁 Competitors: Discord, Slack
    👍 Pros:    Well-integrated|Collaboration|Feature rich
    👎 Cons:    Overwhelming for first time user|Mobile app lacks features|Can be slow
20 Telegram Alternatives to Chat With in 2024
Another thing Teams does well is events. It integrates with MS Office to add “one-click” event scheduling, giving you functionality for meetings and webinars. The MS Teams event has a good interface, an in-meeting chat, and it’s easy to join and invite others (although users either need to use Teams or a Microsoft Edge browser). MS Teams is also a really secure software with...
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Microsoft Teams not only replaced telegram but it has also surpassed Microsoft’s product and this platform is widely considered as one of the best apps for the educational field. This app is particularly based on Office 365, and helps people connect with each other through long video and audio calls.
Source: www.geeksforgeeks.org
6 Webex Alternatives You Can Switch to in 2022
Microsoft Teams is another solution in the line of alternatives to Webex. It comes from the team at Microsoft. Microsoft Teams wasn't developed as software for businesses from the ground up. Instead, Microsoft opted for creating a versatile platform able to cater to the needs of both individuals and companies. This is why you can often see Microsoft Teams advertised as home...
Source: www.stork.ai
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Microsoft Teams, a platform from the most popular software providers, is another solution for reaching out to your students. The platform includes all the features that you’ll need to create the most enriching learning experience.
Source: uteach.io
Top 5 Voice Messaging Apps To Keep Teams Connected
The way Microsoft Teams works is simple; a single account is tied down to a single organization used to represent an entire company. There are teams inside the company, and each team is divided into channels. This makes it the few most layered voice messaging apps. The app also comes with numerous collaboration options. But setting up the teams can be hectic, especially if...
Source: www.hometownstation.com

What are some alternatives?

When comparing CloudTalk and Microsoft Teams, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Slack - A messaging app for teams who see through the Earth!

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Creativity 365 - Cross-device content creation suite

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