CloudTalk VS DeskAlerts

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

What's DeskAlerts Alerting Software?

DeskAlerts Alerting Software is a special system that allows for the transmission of information to a large number of people effectively and guarantees to catch the attention of receivers without causing any disturbances. This powerful tool lets you quickly communicate with everyone in your workplace about current or planned tasks, taking pressure off your IT department or help desk without relying on email.

You can instantly tell who has seen and read your messages and gather statistics that you can use to demonstrate your communication efforts.

The high visibility combined with our 100% open rate guarantee means you can be sure your employees get the message and it won't be skipped or ignored.