Software Alternatives, Accelerators & Startups

CloudTalk VS Backbone.js

Compare CloudTalk VS Backbone.js and see what are their differences

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CloudTalk logo CloudTalk

Work locally, grow globally

Backbone.js logo Backbone.js

Give your JS App some Backbone with Models, Views, Collections, and Events
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Backbone.js Landing page
    Landing page //
    2018-09-30

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Backbone.js features and specs

  • Lightweight
    Backbone.js is minimal and lightweight, which means it has a small footprint and adds very little overhead to your project.
  • Flexibility
    Backbone.js provides a flexible structure to developers by allowing them to build their own MVC or MVP architectures using models, views, collections, and routers.
  • Ease of Integration
    Backbone.js can be easily integrated with other libraries and frameworks, such as jQuery or underscore.js, enhancing its capabilities without much difficulty.
  • Large Community
    Backbone.js has been around for a long time, resulting in a large community and a plethora of plugins and extensions that can be leveraged.
  • Detailed Documentation
    The official site offers comprehensive documentation which includes tutorials, examples, and a detailed API reference, aiding developers to understand and utilize the library efficiently.

Possible disadvantages of Backbone.js

  • Steeper Learning Curve
    New developers might find Backbone.js difficult to learn due to its non-opinionated nature and lack of enforced structure.
  • Sparse In-Built Features
    Backbone.js provides only the basic building blocks, requiring developers to write more boilerplate code or rely on external libraries for additional functionalities.
  • Outdated
    As newer frameworks and libraries (like React, Vue, and Angular) have emerged with more robust features and better performance, Backbone.js has somewhat fallen out of favor in modern development practices.
  • Event Binding Complexity
    Managing event bindings in Backbone.js can become complex and sometimes messy in large applications, which can lead to difficult maintenance and debugging.
  • Limited Two-Way Data Binding
    Backbone.js does not provide two-way data binding out-of-the-box, unlike other frameworks such as Angular, necessitating additional code to sync views and models.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Backbone.js videos

Introduction to Backbone.js

More videos:

  • Review - Introduction to Backbone.js
  • Review - Backbone.js Code Review w Backbone.js Mentor Jonathon

Category Popularity

0-100% (relative to CloudTalk and Backbone.js)
Communication
100 100%
0% 0
JavaScript Framework
0 0%
100% 100
VoIP
100 100%
0% 0
Javascript UI Libraries
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Backbone.js

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Backbone.js Reviews

20 Next.js Alternatives Worth Considering
A veteran on the scene, Backbone.js is all about giving structure to your JavaScript-heavy applications. It’s standing the test of time, enabling you to keep your data logic and display logic neatly side by side, all while being lightweight.
9 Best JavaScript Frameworks to Use in 2023
Backbone.js is based on the Model View Controller (MVC) design pattern. The library supports seven components: Models, Views, Collections, Routers, Events, Sync, and Options. Backbone.js also provides an asynchronous communication layer that allows the application to communicate with a backend service.
Source: ninetailed.io
JavaScript: What Are The Most Used Frameworks For This Language?
Backbone.JS is a lightweight JavaScript library that provides a framework for developing structured and scalable web applications. It offers a set of tools for building client-side applications that interact with RESTful APIs. Backbone.JS is well-suited for developing single-page applications (SPAs) where most of the user interface is rendered in the browser, rather than...
Source: www.bocasay.com
20 Best JavaScript Frameworks For 2023
Backbone.js is a JavaScript-based framework that connects to an API via a RESTful JSON interface. Backbone.js is known for being small and light because it only requires jQuery and one JavaScript library, Underscore.js, to use the entire library.
Top JavaScript Frameworks For Mobile App Development
Backbone JS is a JavaScript framework based on the MVP app design. As the name suggests, it acts as a strong backbone to your project. It is lightweight in nature and hence, is considered ideal for developing single-page applications. It offers a simplistic frontend and makes the best use of JavaScript functions.
Source: medium.com

Social recommendations and mentions

Based on our record, Backbone.js seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Backbone.js mentions (17)

  • JavaScript Views, the Hard Way – A Pattern for Writing UI
    Https://backbonejs.org/#View There is also a github repo that has examples of MVC patterns adapted to the web platform. - Source: Hacker News / about 2 months ago
  • JavaScript evolution: From Lodash and Underscore to vanilla
    Underscore was created by Jeremy Ashkenas (the creator of Backbone.js) in 2009 to provide a set of utility functions that JavaScript lacked at the time. It was also created to work with Backbone.js, but it slowly became a favorite among developers who needed utility functions that they could just call and get stuff done with without having to worry about the inner implementations and browser compatibility. - Source: dev.to / 6 months ago
  • React is 10 years old
    Got it thanks for the context. I've read the web app and it seems to me it is just https://backbonejs.org/ re-written in Typescript and allows JSX. I'm very certain Typescript and JSX will have improved the DX for Backbone like apps, but it doesn't address all of the other issues that teams had with Backbone. e.g. Cyclical event propagation, state stored in the DOM (i.e. Appendchild is error prone in large code... - Source: Hacker News / about 2 years ago
  • Just Simply – Stop saying how simple things are in our docs
    Even further nowadays, docs are created using Docusaurus. I don't have problem with it but documentation should be good (eye) friendly than easy to write. Why not be creative while writing docs such as - Backbone.js - https://backbonejs.org Or https://backbonejs.org/docs/backbone.html as code annotation. - Source: Hacker News / about 2 years ago
  • The Emperor's New Library
    What we see, a decade ago, are that many of the "popular" libraries, frameworks, and methods, not surprisingly, have gone by the wayside, a lot that have remained in current code as difficult-to-removemodernize legacy cruft (Bower, Gulp, Grunt, Backbone, Angular 1, ...), and then we have the small minority that are still here. Some that remain have had their utility lessened/questioned by platform and language... - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing CloudTalk and Backbone.js, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

AngularJS - AngularJS lets you extend HTML vocabulary for your application. The resulting environment is extraordinarily expressive, readable, and quick to develop.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

ExpressJS - Sinatra inspired web development framework for node.js -- insanely fast, flexible, and simple

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

ember.js - A JavaScript framework for creating ambitious web apps