Software Alternatives & Reviews

CloudTalk VS Back4App

Compare CloudTalk VS Back4App and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Back4App logo Back4App

Low code backend to build apps faster and scale easily.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Back4App Landing page
    Landing page //
    2021-10-13

Back4App supports developers and companies to accelerate backend development, improve development productivity, reduce time to market, and scale applications without managing infrastructure.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Back4App

$ Details
freemium $25.0 / Monthly
Platforms
-
Release Date
-

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Back4App features and specs

No features have been listed yet.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Back4App videos

Serverless GraphQL #01 - Introduction to GraphQL on Parse using Back4App

More videos:

  • Tutorial - How to create an App on back4app and manually add the data.

Category Popularity

0-100% (relative to CloudTalk and Back4App)
Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100
VoIP
100 100%
0% 0
Backend As A Service
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Back4App

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Back4App Reviews

What is AWS Amplify? - AWS Amplify Alternatives
Back4app is undoubtedly one of the most intriguing and high-quality free platforms for developing mobile and online apps.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Companies and development teams can definitely choose Back4App, a Firebase alternative, because it can process more than 3.5 billion requests on a monthly basis. Correspondingly, if you want Firebase-like services with massive community support, then Back4App can again satisfy you with a community of 190K+ developers from more than 100 countries worldwide.
Top 10 Netlify Alternatives
Auto-Scaling — Back4App is also a very scalable platform just like Netlify. To fulfill the scaling needs of developers, it is constructed with great scalability. Servers could be approached anytime on Back4App to extend and reduce resources.
Top 10 Node JS Hosting Companies
Easy Interface — It is quite convenient to use this Node.js hosting platform because of its simple interface. It provides a spreadsheet-like user interface when it comes to exporting or importing data. Dashboard of Back4App is also easy to handle for novices, and you can even send numerous notifications within some clicks.
10 Best Open Source Firebase Alternatives
Back4App is easy to use, has a multitenant environment, and provides a low latency but fast performance environment. In addition, you get a fully managed service with 24/7 support and cache/CND implemented by default.

Social recommendations and mentions

Based on our record, Back4App seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Back4App mentions (1)

  • Where to host a node/postgres/Redis app?
    I'm using back4app.com which is a cloud service for parse server, you can fire cloud code using node. Recently they introduce containers, but I didn't use it. Source: about 1 year ago

What are some alternatives?

When comparing CloudTalk and Back4App, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Parse - Build applications faster with object and file storage, user authentication, push notifications, dashboard and more out of the box.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.