Software Alternatives, Accelerators & Startups

CloudTalk VS Firebase

Compare CloudTalk VS Firebase and see what are their differences

CloudTalk logo CloudTalk

Work locally, grow globally

Firebase logo Firebase

Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

  • Firebase Landing page
    Landing page //
    2023-10-20

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Firebase features and specs

No features have been listed yet.

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Firebase videos

Is Firebase a Good Long Term Solution?

More videos:

Category Popularity

0-100% (relative to CloudTalk and Firebase)
Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100
VoIP
100 100%
0% 0
App Development
0 0%
100% 100

User comments

Share your experience with using CloudTalk and Firebase. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudTalk and Firebase

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Firebase Reviews

Best Serverless Backend Tools of 2023: Pros & Cons, Features & Code Examples
That’s a wrap: 6 best serverless backend for your next project! If you like Firebase, check out Rowy, our Firebase content management system.
Source: www.rowy.io
What is AWS Amplify? - AWS Amplify Alternatives
The Google Firebase feature set includes a wide variety of components, some of which are file storage, application programming interfaces (APIs), cloud hosting, intelligent analytics, and real-time databases.
Source: mindmajix.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Although Firebase has some limitations, many online web and mobile applications are still running on Firebase. Likewise, BuiltWith confirms that 396,531 live websites on the internet utilize Firebase. Correspondingly, 2953 companies and 32113 developers claim to use Firebase for different tech stacks on StackShare.
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
With Google’s Firebase, you can build apps fast, without managing infrastructure. Firebase gives you functionality like analytics, databases, messaging and crash reporting so you can move quickly and focus on your users. Firebase is built on Google infrastructure and scales automatically, for even the largest apps. Firebase offers great integrations with Google Ads, Admob,...
Convex vs. Firebase
"Firebase" actually refers to two separate products: Firebase Realtime Database and Cloud Firestore. This discussion focuses on Cloud Firestore because it's the newer, more scalable Firebase offering.
Source: docs.convex.dev

Social recommendations and mentions

Based on our record, Firebase seems to be more popular. It has been mentiond 249 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

Firebase mentions (249)

  • Top 10 Flutter Development Tools in 2024
    Firebase by Google offers a comprehensive suite of back-end services that seamlessly integrate with Flutter development. This integration allows you to focus on building the app's core functionalities while Firebase handles tasks like authentication, databases, cloud storage, analytics, and more. - Source: dev.to / 13 days ago
  • How to Add Firebase Authentication To Your NodeJS App
    Head over to Firebase Developer Console homepage, sign in using your Gmail address, and click the Go to Console button to navigate to the console's overview page. - Source: dev.to / about 1 month ago
  • How I migrated from Firebase to Supabase
    I didn't really give much thought as to which backend I would use. I already had 2 projects in Supabase (BOXCUT & MineWork), but also a few projects in Firebase too. I was more concerned at the time at actually building the product. - Source: dev.to / about 1 month ago
  • Mastering Firebase: A Comprehensive Guide to CRUD Operations
    Firebase, a well-known backend platform, is widely utilized for building Serverless or Headless web and mobile applications. This discussion will delve into executing comprehensive CRUD (Create, Read, Update, Delete) operations within Firebase. CRUD operations serve as fundamental building blocks for both web and mobile applications. To initiate this process, create a new project in the Firebase Console.... - Source: dev.to / 3 months ago
  • What is really an API? Examples, Code + History
    For example, you can rely on the powerful OAuth by Okta to handle your Auth services, Flutterwave payment gateway to accept payment, and Google Firebase Messaging to manage notifications. - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing CloudTalk and Firebase, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Supabase - An open source Firebase alternative

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

OneSignal - Customer engagement platform used by over 1 million developers and marketers; the fastest and most reliable way to send mobile and web push notifications, in-app messages, emails, and SMS.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Android Studio - Android development environment based on IntelliJ IDEA