Software Alternatives, Accelerators & Startups

CloudSponge VS GoDesk

Compare CloudSponge VS GoDesk and see what are their differences

CloudSponge logo CloudSponge

Companies from every industry use CloudSponge’s Contact Picker to get access to their users’ address books.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • CloudSponge Landing page
    Landing page //
    2023-09-14

CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually.

CloudSponge has been around since 2009 perfecting a product that will help companies get the most out of their existing word-of-mouth sharing feature.

We’ve come a long way from the copy and paste game. We know that once a customer has to leave a site to gather that information, they could leave forever. With the Contact Picker, users have straight access to their entire address books. Sharing contacts becomes a simple click. With straight access to their address books, users are going to share more. That means more site visitors, more referrals, more sales, better open rates, and lower customer acquisition costs.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

CloudSponge

$ Details
paid Free Trial $50.0 / Monthly (Basic unlimited plan starts at $50 with a 14-day trial.)
Platforms
Browser Mac OSX Linux REST API JavaScript Wordpress Java Magento Shopify Python .Net Ruby Gather Conjured Referrals We Love Customers
Release Date
2010 January

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

CloudSponge features and specs

  • Unlimited address books: Yes
  • Universal Contact Picker: Yes
  • Custom Stylesheet and Fonts: Yes
  • Custom Languages and Labels: Yes
  • Your Brand White-Labeled: Yes
  • RESTful Contacts API: Yes

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

CloudSponge videos

What is CloudSponge?

More videos:

  • Demo - CloudSponge Explainer

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to CloudSponge and GoDesk)
Sales
100 100%
0% 0
Customer Support
0 0%
100% 100
Referral Software
100 100%
0% 0
Education
0 0%
100% 100

User comments

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