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CloudCall VS Vonage

Compare CloudCall VS Vonage and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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CloudCall logo CloudCall

Communication software for your CRM

Vonage logo Vonage

Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • Vonage Landing page
    Landing page //
    2022-04-10

CloudCall

Website
cloudcall.com
Pricing URL
Official CloudCall Pricing
$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Edit details

Vonage

Website
vonagemobile.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

Vonage features and specs

  • Cost-Effective
    Vonage offers various pricing plans that can be more economical compared to traditional phone services, especially for long-distance and international calls.
  • Flexibility
    Vonage provides a range of features such as call forwarding, voicemail, and mobile apps, allowing users to manage calls regardless of their location.
  • Easy Setup
    The service setup is straightforward, requiring minimal technical knowledge, and the devices can usually be set up in a matter of minutes.
  • Scalable
    Vonage's solutions can scale with business needs, offering additional lines and services as the business grows.
  • Rich Features
    Vonage includes various features such as virtual numbers, conference calling, and seamless integration with other software applications.

Possible disadvantages of Vonage

  • Internet Dependency
    Since Vonage operates over the internet, call quality and reliability are heavily dependent on the user's internet connection.
  • Potential Latency
    Users might experience latency or delays during calls, particularly if the internet connection is not stable or fast enough.
  • Complexity for Larger Organizations
    While suitable for small and medium-sized businesses, larger organizations may find the system less robust compared to more comprehensive enterprise solutions.
  • Emergency Services
    Vonage may have limitations or differ in the availability and accuracy of emergency services (e.g., 911) compared to traditional phone lines.
  • Customer Support
    Some users have reported experiencing challenges with Vonage's customer support, especially during peak times or for more complex issues.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Analysis of Vonage

Overall verdict

  • Vonage is generally considered a strong choice for those looking for versatile and reliable VoIP solutions. Its longstanding reputation and feature-rich offerings make it a viable option for both individual users and businesses. However, like any service, the best choice will depend on specific needs and circumstances, including budget considerations and desired features.

Why this product is good

  • Vonage is a well-known provider in the realm of cloud communications, offering a range of services tailored for both personal and business use. It provides VoIP services, which can lead to cost savings on calls and facilitate seamless international communication. The platform is recognized for its reliable connectivity and a wide array of features that support both small businesses and larger enterprises. Users often highlight its scalability, ease of integration with existing business systems, and responsive customer support as key benefits.

Recommended for

    Vonage is recommended for small to medium-sized businesses that need competitive international calling rates and robust VoIP solutions. It is also suitable for individuals looking for reliable communication services and those who need a service that can easily integrate with their existing systems. Enterprises with global offices and need comprehensive telecommunications solutions may also benefit from its offerings.

CloudCall videos

+ Add

Change is Exciting

More videos:

Vonage videos

+ Add

Vonage Business Cloud Mobile App 2020 Review (LIVE DEMO)

More videos:

  • Review - Vonage Business VOIP phone system review
  • Review - Vonage Review

Category Popularity

0-100% (relative to CloudCall and Vonage)

CloudCall

Vonage

Communication
12 12%
Communication
88% 88
VoIP
13 13%
VoIP
87% 87
Enterprise Communication
12 12%
Enterprise Communication
88% 88
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and Vonage

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

Vonage Reviews

15 Best Twilio Alternatives 2022
However, Vonage can also help you with unified communications by providing flexible communication channels for all types of employees within the company to stay in touch with the customers in any way possible.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
Nevertheless, Vonage can likewise help you with unified communications by supplying flexible communication channels for all kinds of staff members within the company to stay in touch with the clients in any way imaginable.
Source: www.techolac.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Vonage is another small business phone service that can be used for online calling. It comes with all the standard VOIP services, plus Amazon Chime, video calls, and more. Their premium services have more features and additional advanced technology for their users.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
The Vonage service is hosted in the cloud, so we manage the cloud PBX (aka, virtual PBX or IP PBX) off site for you. So there’s never a need to install PBX equipment at your location, or schedule technician visits for upgrades or maintenance. As a result, you eliminate PBX installation and equipment costs, and the need to pay for service appointments at your office. We...
Source: www.geckoandfly.com

What are some alternatives?

When comparing CloudCall and Vonage, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Twilio - Brings voice and messaging to your web and mobile applications.

Monet Software - Workforce management & optimization for contact centers

CallHub - Predictive Call Center, Voice and Text Broadcasting app

CallHippo - Easy to use Phone System with World-Class Support

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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