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Cloud Contact Center VS Genesys PureConnect

Compare Cloud Contact Center VS Genesys PureConnect and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Cloud Contact Center logo Cloud Contact Center

Omni-channel communications management and call tracking

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Cloud Contact Center Landing page
    Landing page //
    2023-10-05
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Cloud Contact Center and Genesys PureConnect)

Cloud Contact Center

Genesys PureConnect

Time Tracking
100 100%
Time Tracking
0% 0
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Cloud Contact Center and Genesys PureConnect, you can also consider the following products

calibre - Ebook manager, viewer & converter

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DeskTime - DeskTime is a real-time automatic time tracking software that tracks and analyzes your productivity by sorting the different applications that you or our employees use into the categories “productive”, “unproductive” or “neutral”.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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