Software Alternatives, Accelerators & Startups

Close VS ManageEngine SupportCenter Plus

Compare Close VS ManageEngine SupportCenter Plus and see what are their differences

Close logo Close

A CRM with built-in calling, SMS, and email

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Close Landing page
    Landing page //
    2023-09-15
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Close

Website
close.com
$ Details
-
Platforms
-

ManageEngine SupportCenter Plus

Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS

Close features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Close videos

Close Netflix Review

More videos:

  • Review - CLOSE (2019) - Netflix Original Movie - One Minute Movie Review
  • Review - Close: Netflix: Ending Explained + Real Life Story Of The Female Bodyguard To The Rich And Famous

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Close and ManageEngine SupportCenter Plus)
CRM
97 97%
3% 3
Help Desk
0 0%
100% 100
Sales
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Close and ManageEngine SupportCenter Plus. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Close seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Close mentions (8)

  • Ask HN: Who is hiring? (March 2024)
    Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / 4 months ago
  • Ask HN: Who is hiring? (February 2024)
    Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / 5 months ago
  • Why this simple email template can help with your sign-ups conversion
    This sign-up sales email from Close.io (now close.com) will likely increase your conversion rate. Here's why it works well:. Source: about 1 year ago
  • managing SAAS pipeline
    Do you need something to manage outbound email sequences? close.com or quickmail.io are both pretty cool. Source: almost 2 years ago
  • A modern data stack for startups
    On the left, you'll see data sources (only a sample, we have many more than this), tools where we generate and work with data. One of them is Product, the Postgres database that powers incident.io, while Intercom and Close are SaaS we use to run our business. - Source: dev.to / about 2 years ago
View more

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing Close and ManageEngine SupportCenter Plus, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.