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CliPlace VS GoDesk

Compare CliPlace VS GoDesk and see what are their differences

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CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

CliPlace

Website
cliplace.com
Pricing URL
Official CliPlace Pricing
$ Details
freemium
Platforms
Web
Release Date
2020 July
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to CliPlace and GoDesk)

CliPlace

GoDesk

Customer Service
100 100%
Customer Service
0% 0
Customer Support
5 5%
Customer Support
95% 95
Help Desk
12 12%
Help Desk
88% 88
Education
0 0%
Education
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CliPlace and GoDesk

CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

GoDesk Reviews

We have no reviews of GoDesk yet.
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What are some alternatives?

When comparing CliPlace and GoDesk, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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