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ClickDimensions VS UserGuiding

Compare ClickDimensions VS UserGuiding and see what are their differences

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ClickDimensions logo ClickDimensions

ClickDimensions is a marketing automation for Microsoft Dynamics CRM.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • ClickDimensions Landing page
    Landing page //
    2023-09-19
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

ClickDimensions

Website
clickdimensions.com
Pricing URL
Official ClickDimensions Pricing
$ Details
-
Platforms
-
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

ClickDimensions features and specs

  • Seamless CRM Integration
    ClickDimensions is natively built inside Microsoft Dynamics 365, allowing for smooth synchronization of data and processes between the marketing and sales teams, ensuring seamless and consistent customer experiences.
  • Comprehensive Marketing Automation
    The platform offers a wide range of marketing tools, including email marketing, campaign automation, web intelligence, and lead scoring, providing a holistic solution for managing and automating marketing activities.
  • Ease of Use
    With its intuitive user interface and rich visual design, ClickDimensions simplifies the setup and management of marketing campaigns, making it accessible even to users with limited technical expertise.
  • Robust Reporting and Analytics
    ClickDimensions offers detailed reporting and analytics capabilities that enable marketers to track and measure the effectiveness of their campaigns, providing actionable insights to optimize marketing strategies.
  • Excellent Customer Support
    The platform is well-supported by its customer service team, known for their prompt and knowledgeable assistance, which helps organizations quickly resolve issues and maximize the tool's potential.

Possible disadvantages of ClickDimensions

  • Cost
    ClickDimensions can be on the pricier side, especially for small to mid-sized businesses, as it typically requires an additional investment on top of existing Dynamics 365 licensing fees.
  • Complex Implementation
    While it is user-friendly for day-to-day operations, the initial implementation and integration of ClickDimensions with Dynamics 365 can be complex and time-consuming, often necessitating external consultancy.
  • Limited Advanced Features
    Compared to standalone marketing automation platforms, ClickDimensions may lack some advanced features and customizability, which could be a limitation for organizations with very specific or complex marketing needs.
  • Performance Issues
    Some users have reported intermittent performance issues, such as slow loading times or glitches, which can disrupt campaign management and affect user satisfaction.
  • Dependency on Dynamics 365
    As ClickDimensions is deeply integrated with Dynamics 365, any issues or downtime with the CRM can directly impact marketing operations, creating a single point of potential failure.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

ClickDimensions videos

+ Add

ClickDimensions Integration with Dynamics 365 for Sales. Explained.

More videos:

  • Review - ClickDimensions Marketing Automation and Microsoft Dynamics CRM
  • Review - ClickDimensions Marketing Automation

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to ClickDimensions and UserGuiding)

ClickDimensions

UserGuiding

Email Marketing
100 100%
Email Marketing
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using ClickDimensions and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickDimensions and UserGuiding

ClickDimensions Reviews

We have no reviews of ClickDimensions yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClickDimensions mentions (0)

We have not tracked any mentions of ClickDimensions yet. Tracking of ClickDimensions recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

What are some alternatives?

When comparing ClickDimensions and UserGuiding, you can also consider the following products

SharpSpring - Simple Marketing Automation for Agencies and SMBs

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Adobe Marketing Cloud - End-to-end digital marketing

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Oracle Marketing Cloud - Oracle Marketing Cloud is a SaaS (software-as-a-service) solution that meets the needs of both the B2C and B2B marketers.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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