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ClickDesk VS UseResponse

Compare ClickDesk VS UseResponse and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

ClickDesk logo ClickDesk

Leading live chat and help desk software. Customize your chat widget, interact with web visitors in real time, answer customer tickets and boost conversions

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • ClickDesk Landing page
    Landing page //
    2018-09-30
  • UseResponse Landing page
    Landing page //
    2023-10-10

ClickDesk videos

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clickdesk livechat review

More videos:

  • Review - ClickDesk Screen Sharing Review
  • Tutorial - ClickDesk live chat setup tutorial - Dashboard

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to ClickDesk and UseResponse)

ClickDesk

UseResponse

Customer Support
16 16%
Customer Support
84% 84
Customer Feedback
0 0%
Customer Feedback
100% 100
Help Desk
12 12%
Help Desk
88% 88
Live Chat
100 100%
Live Chat
0% 0

User comments

Share your experience with using ClickDesk and UseResponse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClickDesk and UseResponse

ClickDesk Reviews

A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing ClickDesk and UseResponse, you can also consider the following products

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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