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Click2Magic VS User.com

Compare Click2Magic VS User.com and see what are their differences

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Click2Magic logo Click2Magic

Click2Magic is an advanced and robotic live chat & chatbot software that allows your business to be more streamlined and productive with more sales generations and leads.

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
  • Click2Magic Landing page
    Landing page //
    2023-05-17
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

Click2Magic

Website
click2magic.com
Pricing URL
Official Click2Magic Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January
Edit details

Click2Magic features and specs

  • User-Friendly Interface
    Click2Magic offers an intuitive and easy-to-navigate interface, making it simple for businesses of all sizes to use without requiring extensive training.
  • Real-Time Chat
    The platform provides real-time chat functionality, allowing businesses to communicate instantly with their customers and resolve queries efficiently.
  • Customization Options
    Click2Magic provides various customization options, enabling businesses to tailor chat features and appearance to align with their brand identity.
  • Multi-Platform Support
    The service supports multiple platforms, including web and mobile, ensuring that businesses can reach their customers on preferred devices.
  • Integration Capabilities
    Click2Magic can be integrated with other tools and CRM systems, offering seamless data sharing and improved workflow management.

Possible disadvantages of Click2Magic

  • Limited Advanced Features
    Compared to some competitors, Click2Magic may lack advanced features like AI-driven analytics or chatbots, limiting automation possibilities.
  • Pricing Structure
    Some users might find the pricing structure of Click2Magic to be relatively high, especially for small businesses with limited budgets.
  • Learning Curve for Integrations
    While integration is a pro, the initial setup and configuration of integrations with existing systems may have a learning curve for some users.
  • Scalability Concerns
    For rapidly growing businesses, the platform may face scalability issues, potentially affecting performance and user experience.
  • Customization Limitations
    Despite offering customization options, there might be limitations in terms of the extent to which businesses can personalize certain features.

User.com features and specs

  • Free Trial
    14-day free trial, no credit card required
  • Integrations
  • Analytics and Reporting
  • Easy to Set-up and use

Analysis of User.com

Overall verdict

  • User.com is considered a good choice, particularly for small to medium-sized businesses looking for a user-friendly and versatile automation tool. Its strong focus on customer engagement and communication makes it a valuable asset for companies seeking to enhance customer relationships.

Why this product is good

  • User.com is a platform that offers a suite of customer engagement and marketing automation tools. It is generally well-regarded for its ease of use, comprehensive feature set, including CRM functionality, email marketing, chatbots, and more. Its integration capabilities and customization options make it appealing for businesses aiming to improve customer communication and streamline marketing efforts.

Recommended for

  • Small to medium-sized businesses
  • Marketing teams seeking automation solutions
  • Businesses needing integrated CRM and email marketing capabilities
  • Companies aiming to improve customer engagement

Click2Magic videos

No Click2Magic videos yet. You could help us improve this page by suggesting one.

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User.com videos

+ Add

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

Category Popularity

0-100% (relative to Click2Magic and User.com)

Click2Magic

User.com

Customer Support
8 8%
Customer Support
92% 92
Live Chat
100 100%
Live Chat
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Click2Magic and User.com

Click2Magic Reviews

  1. Shaik Imran
    Best Live Chat Software

    This live chat software is simple to set up and integrate into any website. The software delivers precise data and user behaviour trends.

    🏁 Competitors: LiveChat, LiveAgent
    👍 Pros:    Great customer support|Availability of visitor insights and analytics|Real-time visitor tracking
    👎 Cons:    So, as of now, nothing to mention.

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
Source: www.indiehackers.com
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

What are some alternatives?

When comparing Click2Magic and User.com, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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