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CleverTap VS Mixpanel

Compare CleverTap VS Mixpanel and see what are their differences

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CleverTap logo CleverTap

CleverTap offers blazing fast analytics, powerful real-time segmentation, multi-channel messaging, A/B testing and personalization in one unified solution.

Mixpanel logo Mixpanel

Mixpanel is the most advanced analytics platform in the world for mobile & web.
  • CleverTap Landing page
    Landing page //
    2023-04-26
  • Mixpanel Landing page
    Landing page //
    2024-08-10

  mixpanel.comSoftware by Mixpanel

CleverTap

Website
v1.clevertap.com
Pricing URL
Official CleverTap Pricing
$ Details
Release Date
-
Edit details

Mixpanel

Website
mixpanel.com
Pricing URL
Official Mixpanel Pricing
$ Details
-
Release Date
2009 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Suhail Doshi
Employees
250 - 499
Edit details

CleverTap features and specs

  • Real-Time Analytics
    CleverTap provides real-time analytics and user insights, allowing businesses to understand user behavior almost instantly.
  • Comprehensive Segmentation
    The platform offers advanced segmentation capabilities, enabling personalized targeting based on diverse user demographics and behaviors.
  • Multichannel Messaging
    Supports various messaging channels including push notifications, email, in-app messaging, and SMS, ensuring engagement on multiple fronts.
  • A/B Testing
    Built-in A/B testing functionality allows marketers to experiment with different messages and strategies to optimize user engagement.
  • User Lifecycle Management
    Provides tools for managing the complete user lifecycle, from onboarding to retention, contributing to improved user satisfaction and loyalty.
  • Rich Integrations
    Offers rich integrations with other tools and services, enabling seamless data flow and automation.
  • Personalization
    Enables highly personalized user experiences by leveraging detailed user data and behavior patterns.

Possible disadvantages of CleverTap

  • Complexity
    The platform's extensive features and capabilities might overwhelm small teams or those new to mobile marketing analytics.
  • Cost
    CleverTap can be expensive, especially for startups or small businesses with limited budgets, as their pricing model is not very transparent.
  • Learning Curve
    There is a steep learning curve associated with mastering all the functionalities CleverTap offers.
  • UI/UX
    Some users report that the user interface can be cluttered and less intuitive, which may affect overall user experience.
  • Customer Support
    Customer support can be variable, with some users experiencing slow response times, particularly during peak periods.
  • Integration Challenges
    At times, integrating CleverTap with other systems can be challenging and may require specialized technical knowledge.

Mixpanel features and specs

  • User-Focused Analytics
    Mixpanel offers detailed insights into user behavior, enabling businesses to understand how users interact with their product, which helps in making data-driven decisions.
  • Event Tracking
    The platform allows for precise event tracking, providing real-time analysis of user actions and conversions, which is helpful for optimizing user experience and marketing strategies.
  • Advanced Segmentation
    Mixpanel's advanced segmentation capabilities help in understanding various user groups, enabling personalized marketing campaigns and enhanced user engagement.
  • A/B Testing
    The built-in A/B testing feature allows for experimenting with different variations of features and interfaces to determine what works best for users.
  • Custom Dashboards
    Users can create customizable dashboards to monitor key metrics and KPIs, making it easier to keep track of important data and trends.

Possible disadvantages of Mixpanel

  • Cost
    Mixpanel can be expensive compared to other analytics tools, particularly for startups or small businesses with limited budgets.
  • Complexity
    The platform can be complex and overwhelming for new users without a background in analytics, requiring a steep learning curve to effectively utilize all features.
  • Limited Free Plan
    The free plan offered by Mixpanel has significant limitations, including caps on the number of events tracked, which can be restrictive for growing businesses.
  • Data Retention
    Data retention policies might limit the amount of historical data accessible in lower-tier plans, potentially hindering long-term analysis.
  • Integration Issues
    While Mixpanel integrates with various other tools, some users report challenges and limitations with certain integrations, which can affect the overall workflow.

Analysis of CleverTap

Overall verdict

  • Yes, CleverTap is considered a robust platform for businesses looking to improve customer retention and engagement strategies. Many users appreciate its comprehensive feature set, ease of integration, and detailed analytics capabilities. However, suitability can vary based on specific business needs and goals.

Why this product is good

  • CleverTap is a customer engagement and retention platform that provides powerful analytics, a variety of engagement tools, and real-time data processing. It's designed to help businesses understand user behavior and segment users effectively for targeted campaigns.

Recommended for

  • Businesses seeking advanced user analytics to better understand customer behaviors.
  • Marketing teams aiming to engage users with personalized and timely campaigns.
  • Companies looking for a scalable solution that can support large user bases and complex messaging workflows.
  • Organizations in various industries, including e-commerce, fintech, and media, that benefit from multichannel communication capabilities.

Analysis of Mixpanel

Overall verdict

  • Mixpanel is generally regarded as a good choice for companies seeking detailed analytics on user interactions and product usage trends. It is particularly beneficial for teams that prioritize data-driven strategies in enhancing user experience, optimizing marketing efforts, and driving growth.

Why this product is good

  • Mixpanel is considered a strong option for businesses looking for robust product analytics. It provides detailed insights into user behavior and engagement through its advanced event tracking and funnel analysis features. The platform excels in offering real-time data, advanced segmentation, and A/B testing capabilities, which enable teams to make data-driven decisions. Additionally, its user-friendly interface and comprehensive reporting tools make it accessible for users with varying levels of technical expertise.

Recommended for

    Mixpanel is recommended for product teams, marketers, and data analysts within tech companies who need to delve deeply into user behavior. It is particularly useful for startups and mid-sized businesses in the SaaS, e-commerce, and mobile app industries that aim to optimize their products and improve user retention through comprehensive analytics.

CleverTap videos

+ Add

CleverTap Explainer Video: How to Use our App Analytics, Segmentation and Engagement Platform

More videos:

  • Review - CleverTap: Building a Fully Version Controlled Infrastructure as Code on AWS
  • Review - Life of a Product Designer at CleverTap

Mixpanel videos

+ Add

Mixpanel vs. Google Analytics - What are the differences?

More videos:

  • Review - Mixpanel Overview Video
  • Review - Amplitude vs Mixpanel? Pros and Cons of Each

Category Popularity

0-100% (relative to CleverTap and Mixpanel)

CleverTap

Mixpanel

Analytics
8 8%
Analytics
92% 92
Web Analytics
7 7%
Web Analytics
93% 93
Marketing Automation
100 100%
Marketing Automation
0% 0
Mobile Analytics
11 11%
Mobile Analytics
89% 89

User comments

Share your experience with using CleverTap and Mixpanel. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CleverTap and Mixpanel

CleverTap Reviews

Find the Best Mixpanel Alternatives for Your Product Team
Clevertap is a platform that focuses on increasing user retention and customer loyalty on mobile apps. It focuses mainly on the needs of companies in the consumer sector, and relies heavily on AI to suggest the best paths to improve conversions and revenue. While the tool does record many mobile behavioral events out of the box, any significant customization will require the...
Source: heap.io

Mixpanel Reviews

  1. Deepak Kumar
    · Technical Reviewer at A/B Testing ·
    Mixpanel helps track user behavior and measure success for your application

    I recommend Mixpanel to anyone who needs to do tracking of user behavior in web applications in order to measure against goals.

    🏁 Competitors: VWO, Optimizely, Convertize.io, Picreel
    👍 Pros:    Easy to use|Powerful analytics|Tracks every user actions
    👎 Cons:    Dashboard is complex|Pricing is too high|Hard to implement own data
10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
On the other hand, Mixpanel requires you to manually define the events you want to track from the start. While this might take some extra time, it provides more detailed reports right off the bat, which makes the analysis straightforward. The choice between Heap and Mixpanel depends on whether you prioritize comprehensive data capturing (Heap) or a more detailed analysis...
Source: www.hotjar.com
Best Mixpanel Alternatives for SaaS
These are some of the aspects that I appreciate about Mixpanel. It’s important to note that my preferences may vary depending on individual needs and requirements. I highlight some of the features and benefits that I appreciate about Mixpanel: Mixpanel focuses on individual user behavior and allows me to track and analyze user interactions at a granular level. This...
Source: userpilot.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mixpanel, another great tool provides businesses an immediate overview of user interactions with their products. This helps them to adapt quickly, offering more personalized experiences, or making needed adjustments right on the spot. With Mixpanel, you can expect the following benefits:
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mixpanel, another great tool provides businesses an immediate overview of user interactions with their products. This helps them to adapt quickly, offering more personalized experiences, or making needed adjustments right on the spot. With Mixpanel, you can expect the following benefits:
Source: rishikap372.medium.com

Social recommendations and mentions

Based on our record, Mixpanel should be more popular than CleverTap. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CleverTap mentions (3)

  • CleverTap appoints Sidharth Pisharoti as Chief Revenue Officer to drive growth across India, META, and Asia Pacific
    Mountain View, Calif., & Mumbai, India, July 11, 2023 - (ACN Newswire) - CleverTap, the all-in-one engagement platform, today announced the appointment of Sidharth Pisharoti as the new Chief Revenue Officer. In his new role, Sidharth will be responsible for driving CleverTap's growth across India, META, and Asia Pacific regions, as well as designing and executing the company's go-to-market strategy. Read more. Source: almost 2 years ago
  • CRM for WEB 3 companies
    Previously I've worked with Braze and Leanplum (now CleverTap). And those seem to be the industry leaders from the price <> performance aspect. Source: over 2 years ago
  • Welcome to CleverTap!
    Join the 10,000+ mobile brands around the world who trust CleverTap to boost app engagement and unlock growth. Source: over 2 years ago

Mixpanel mentions (28)

  • API Pricing Strategies: Segmentation and Personalized Models
    Mixpanel/Amplitude: Event-based analytics platforms configurable for API usage tracking. - Source: dev.to / about 2 months ago
  • API Analytics: A Strategic Toolkit for Optimization
    To collect these metrics effectively, you'll need specialized tools like Google Analytics, Mixpanel, Segment, or Amplitude. - Source: dev.to / 2 months ago
  • 5 best product analytics software solutions for product managers
    Mixpanel is a product analytics tool that provides product managers with real-time insights into user behavior, helping them make more informed decisions with instant access to their data. It enables detailed event tracking, such as button clicks and page views, across both web and mobile applications. It offers a centralized platform that consolidates product analytics metrics such as data views, event tracking,... - Source: dev.to / 2 months ago
  • Preparing your E-commerce Platform for Holiday Traffic: A Developer’s Guide
    Even with thorough preparation, the holiday traffic can bring unexpected challenges. To stay ahead, set up dashboards and alert systems using tools like Grafana, Datadog, or New Relic to monitor platform performance, track errors, and detect anomalies. Additionally, leverage analytics tools such as Google Analytics or Mixpanel to identify drop-off points and optimize the customer journey. - Source: dev.to / 5 months ago
  • Setup Mixpanel Analytics in a NextJS Application
    I assume you already have a NextJS project setup. Also, create a new Mixpanel account from here (If you haven’t already). - Source: dev.to / 6 months ago
View more

What are some alternatives?

When comparing CleverTap and Mixpanel, you can also consider the following products

Optmyzr - Optmyzr AdWords Tools. Optimization Solutions, Quality Score Tracker, Landing Page Checker, and more. Free Trial Available.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Pathmatics - Pathmatics provides actionable display and mobile intelligence to many brands, agencies, publishers, and advertisers.

Adobe Analytics - Adobe Analytics is an industry-leading solution that empowers you to understand your customers as people and steer your business with customer intelligence.

Adobe Campaign - Adobe Campaign provides campaign, offer, and personalization management capabilities.

Matomo - Matomo is an open-source web analytics platform

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