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ClearFlask VS Twilio Flex

Compare ClearFlask VS Twilio Flex and see what are their differences

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ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.

Twilio Flex logo Twilio Flex

The programmable contact center platform 📱
  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

  • Twilio Flex Landing page
    Landing page //
    2023-10-09

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

Twilio Flex features and specs

No features have been listed yet.

ClearFlask videos

+ Add

ClearFlask

Twilio Flex videos

+ Add

Getting Started with Twilio Flex

More videos:

  • Review - Setting Up for Twilio Flex Plugin Development

Category Popularity

0-100% (relative to ClearFlask and Twilio Flex)

ClearFlask

Twilio Flex

User Feedback Management
100 100%
User Feedback Management
0% 0
Communication
0 0%
Communication
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Phone System
0 0%
Phone System
100% 100

User comments

Share your experience with using ClearFlask and Twilio Flex. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ClearFlask and Twilio Flex

ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Twilio Flex Reviews

10 Best Call Center Software (December 2022)
Twilio Flex offers a customizable contact center for any size business. The flexibility of Twilio Flex comes in the form of features and pricing. At its core, Twilio Flex is a call center that focuses on voice or messaging support. Agents will have a lot of information about clients from their contact list and the ability to click to call. The customization comes in with...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, ClearFlask should be more popular than Twilio Flex. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

Twilio Flex mentions (1)

  • What Every C Programmer Should Know About Undefined Behavior
    Customer journey mapping https://twilio.com/flex. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing ClearFlask and Twilio Flex, you can also consider the following products

Upvoty - User feedback in 1 simple overview 🔥

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

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