Software Alternatives, Accelerators & Startups

Clearbit VS Malcolm App

Compare Clearbit VS Malcolm App and see what are their differences

Clearbit logo Clearbit

Clearbit provides Business Intelligence APIs

Malcolm App logo Malcolm App

Customer self-service made easy
  • Clearbit Landing page
    Landing page //
    2023-10-06
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Clearbit features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Clearbit videos

Clearbit - Reev & OTB | Outbound Reviews #6

More videos:

  • Review - Clearbit Lead Enrichment Automations and Integrations (2019)
  • Review - E996 Clearbit CEO Alex MacCaw is creating god-mode for marketers, prioritizing profitability

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Clearbit and Malcolm App)
Lead Generation
100 100%
0% 0
Customer Support
0 0%
100% 100
Sales Tools
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Clearbit and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clearbit and Malcolm App

Clearbit Reviews

Top 13 ZoomInfo Alternatives
Clearbit is all about quality data. This solution is designed for smarter scoring, better routing, and more revenue. Clearbit automatically updates sales records with the accurate company and contact data.
Source: taskdrive.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Clearbit seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Clearbit mentions (10)

  • How Profile Enrichment can boost your product
    For profile enrichment with Authgear, you create a Hook that could call an external API such as FullContact and Clearbit to grab some data and then put any extra information into the User Profile that every user gets when they sign up through Authgear. You could also integrate that data with the profile custom attributes of existing users who are logging in but are missing that information. - Source: dev.to / 11 months ago
  • Getting Your Developers to See Value With a Great Developer Experience
    Leveraging an extension like Clearbit will help you surface the relevant demographic information, such as role, industry, and company size. This will then allow you to zero in on who is likely to be your next best customer. - Source: dev.to / almost 2 years ago
  • Legality and ethics question about a feature I saw on a website
    I inspected the site a bit and it looks like they're using https://clearbit.com/ to get the company data. Personally I don't feel there is any ethical issue however everyone has their own opinions. It definitely feels a bit creepy. Source: almost 2 years ago
  • An Post and Ordnance Survey Ireland are selling intimate personal data about all of us - Irish Council for Civil Liberties
    No, I'm just a realist about it. I've worked in ecommerce for ~15 years and been invovled with massive implementations (Companies of scale such as Walmart) Part of my job is to understand and implement these tracking tools. I've seen them all, both from a European perspective (Where GDPR is a line that they all regularly cross) and a US context (Absolute wild west, anything goes in terms of data collection) Take a... Source: about 2 years ago
  • Drive Repeat Shopify Customers With Personalized Thank You Postcards
    Zachary Swetz, product manager at Clearbit inspired the workflow we’ll use in this blog post. The workflow is titled Drive repeat Shopify customers with a personalized thank you email and postcard after they purchase. - Source: dev.to / about 2 years ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Clearbit and Malcolm App, you can also consider the following products

DiscoverOrg - DiscoverOrg is an IT sales intelligence platform providing technology marketers access to data, IT org charts, and real time projects.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Lusha - Search less. Sell more.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

UpLead - Access our accurate and real time verified B2B database to drive growth. With built-in email verification, UpLead is the leader in high quality business contact data. Start your free 7-day trial today!

Zendesk Support - Social Customer Support and Help Desk and Ticketing