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Clarity Connect VS NICE inContact

Compare Clarity Connect VS NICE inContact and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Clarity Connect logo Clarity Connect

The best contact center for Skype for Business

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Clarity Connect Landing page
    Landing page //
    2023-03-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Clarity Connect videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Clarity Connect and NICE inContact)

Clarity Connect

NICE inContact

Communication
3 3%
Communication
97% 97
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Customer Support
5 5%
Customer Support
95% 95

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clarity Connect and NICE inContact

Clarity Connect Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Clarity Connect and NICE inContact, you can also consider the following products

iFree Skype Recorder - iFree Skype Recorder is a powerful and easy-to-use tool for recording Skype voice conversations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Interactive Intelligence CaaS - Interactive Intelligence was acquired by Genesys in 2016

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

8x8 Virtual Office - Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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