InsightSquared - #1 for Salesforce.com Pipeline forecasting, profitability analysis, activity tracking: all the small business intelligence you need. Works using CRM data and automatic syncing.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aviso - Aviso provides predictive analytics software to help sales organizations optimize their performance and exceed revenue goals using machine learning algorithms and portfolio management techniques.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sidekick by Hubspot - Customer insight integrated with your email tools.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.