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Clarabridge VS UseResponse

Compare Clarabridge VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Clarabridge logo Clarabridge

Clarabridge transforms customer feedback into intelligence that empowers your workforce to take...

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Clarabridge Landing page
    Landing page //
    2023-03-14
  • UseResponse Landing page
    Landing page //
    2023-10-10

Clarabridge videos

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Clarabridge Summer 2021 Product Release

More videos:

  • Review - Sentiment Analysis: Clarabridge tool
  • Review - Clarabridge for Customer Support

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Clarabridge and UseResponse)

Clarabridge

UseResponse

Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Social Media Marketing
100 100%
Social Media Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Clarabridge and UseResponse

Clarabridge Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Clarabridge is a Customer Experience Management (CEM) Platform that pulls data from various feedback sources. This data can easily be filtered within the platform, enabling users to optimise their website accordingly. This customer feedback tool has the following capabilities: text analytics, sentiment analysis, AI-fueled insights, linguistic categorisation, emotion...
Source: mopinion.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Clarabridge and UseResponse, you can also consider the following products

Fixerkit - Fixerkit enables social media planning and seo analysis on different platforms to be collected on a single panel and done automatically. It aims to save the workforce and time

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Social Lift - Manage multiple social media accounts across different platforms and automate scheduled posts from...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MaherPost - MaherPost is a Facebook Group Poster to Post to multiple Facebook Groups at once on AutoPilot.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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