Software Alternatives & Reviews
Register | Login

Civica CMI VS NICE inContact

Compare Civica CMI VS NICE inContact and see what are their differences

Hive
Seamless project management and collaboration for your team. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Civica CMI logo Civica CMI

Gov Tech

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Civica CMI Landing page
    Landing page //
    2023-10-22
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Civica CMI videos

+ Add

Civica CMI's Authority Jail Application

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Civica CMI and NICE inContact)

Civica CMI

NICE inContact

Gov Tech
100 100%
Gov Tech
0% 0
Communication
0 0%
Communication
100% 100
Project Management
100 100%
Project Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Civica CMI and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Civica CMI and NICE inContact

Civica CMI Reviews

We have no reviews of Civica CMI yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Civica CMI and NICE inContact, you can also consider the following products

AWS GovCloud - Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClearGov - Transparency & Budgeting Software for Local Governments | ClearGov

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Granicus - Granicus provides a cloud platform and product suites that help improve government transparency, efficiency, and citizen participation.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...