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Cisco Webex Calling VS Genesys PureConnect

Compare Cisco Webex Calling VS Genesys PureConnect and see what are their differences

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Cisco Webex Calling logo Cisco Webex Calling

Enjoy unlimited conference calls and an interactive meeting experience with robust audio conference features, HD video, and rich content and screen sharing.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Cisco Webex Calling Landing page
    Landing page //
    2023-08-19
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Cisco Webex Calling videos

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Registering a Phone to Cisco WebEx Calling (Previously Spark Calling)

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Cisco Webex Calling and Genesys PureConnect)

Cisco Webex Calling

Genesys PureConnect

Enterprise Communication
12 12%
Enterprise Communication
88% 88
Communication
8 8%
Communication
92% 92
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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What are some alternatives?

When comparing Cisco Webex Calling and Genesys PureConnect, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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