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Cisco Webex Calling VS Genesys Cloud

Compare Cisco Webex Calling VS Genesys Cloud and see what are their differences

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Cisco Webex Calling logo Cisco Webex Calling

Enjoy unlimited conference calls and an interactive meeting experience with robust audio conference features, HD video, and rich content and screen sharing.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Cisco Webex Calling Landing page
    Landing page //
    2023-08-19
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Cisco Webex Calling videos

+ Add

Registering a Phone to Cisco WebEx Calling (Previously Spark Calling)

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Cisco Webex Calling and Genesys Cloud)

Cisco Webex Calling

Genesys Cloud

Communication
7 7%
Communication
93% 93
Enterprise Communication
11 11%
Enterprise Communication
89% 89
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0

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What are some alternatives?

When comparing Cisco Webex Calling and Genesys Cloud, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

GlobalMeet Collaboration - From cloud PBX to conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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