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Cisco Jabber VS NICE inContact

Compare Cisco Jabber VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Cisco Jabber logo Cisco Jabber

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Cisco Jabber Landing page
    Landing page //
    2023-09-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Cisco Jabber videos

+ Add

Cisco Jabber Basic Feature Guide

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Cisco Jabber and NICE inContact)

Cisco Jabber

NICE inContact

Communication
33 33%
Communication
67% 67
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cisco Jabber and NICE inContact

Cisco Jabber Reviews

We have no reviews of Cisco Jabber yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Cisco Jabber and NICE inContact, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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