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Cisco Jabber VS Genesys Cloud

Compare Cisco Jabber VS Genesys Cloud and see what are their differences

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Cisco Jabber logo Cisco Jabber

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Cisco Jabber Landing page
    Landing page //
    2023-09-12
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Cisco Jabber videos

+ Add

Cisco Jabber Basic Feature Guide

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Cisco Jabber and Genesys Cloud)

Cisco Jabber

Genesys Cloud

Communication
36 36%
Communication
64% 64
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0

User comments

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What are some alternatives?

When comparing Cisco Jabber and Genesys Cloud, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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