Software Alternatives, Accelerators & Startups

Cirrus Insight VS Zendesk Support

Compare Cirrus Insight VS Zendesk Support and see what are their differences

Cirrus Insight logo Cirrus Insight

Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Cirrus Insight Landing page
    Landing page //
    2022-10-12

  www.cirrusinsight.comSoftware by Cirruspath, LLC

Not present

Cirrus Insight videos

Salesforce CRM inside of Email: Video Review of Cirrus Insight by Nancy Nardin

More videos:

  • Review - Cirrus Insight for Google Calendar - Gmail
  • Review - Cirrus Insight Puts Power of Salesforce Right Inside Gmail Inbox

Zendesk Support videos

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Cirrus Insight and Zendesk Support)
CRM
82 82%
18% 18
Customer Support
0 0%
100% 100
Music Player
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cirrus Insight and Zendesk Support

Cirrus Insight Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Cirrus Insight and Zendesk Support, you can also consider the following products

Yesware - Sell smarter with email tracking and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Outreach - Outreach Is Your Sales Communication Platform

Zoho Desk - Industry's first context-aware Helpdesk Software

Groove Music - All your tunes, all in one place, on all your devices Enjoy all the music you love in one simple...

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.