Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. 
 If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.

What is it?  ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay. 


How does it work?  There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks. 


When will this be live?  This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

• Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
• Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
• Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
• Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.