ChurnKey VS Gainsight

Compare ChurnKey VS Gainsight and see what are their differences

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ChurnKey

The only platform that fixes every type of churn for you.

Gainsight

Customer Success for the New Enterprise

Landing page //
2023-02-19

Supercharge all aspects of customer retention, optimize your company’s growth. Keep more customers with personalized cancel flows, recover failed payments, and inform customer-driven product development.

Landing page //
2023-05-13

ChurnKey

Website: churnkey.co
Pricing URL: Official ChurnKey Pricing
$ Details: freemium $99.0 / Monthly
Release Date: 2020 August
Categories: #Churn Optimization #Customer Retention #Analytics #Customer Feedback #Customer Success #Revenue Analytics #Business Growth Tools #SaaS

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Gainsight

Website: gainsight.com
Pricing URL: Official Gainsight Pricing
$ Details: -
Release Date: -
Categories: #Customer Success #Help Desk #Customer Experience Management #Task Management

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ChurnKey features and specs

Cancel Flows: Yes
Failed Payment Recovery: Yes
Churn Prediction: Yes
A/B Testing: Yes
Segmentation: Yes
Session Recording: Yes
Revenue Recognition: Yes
Customer Feedback: Yes

Gainsight features and specs

No features have been listed yet.

ChurnKey videos

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#23 Ways to reduce SaaS customer churn | Baird Hall - Co-founder at Churnkey

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to ChurnKey and Gainsight)

ChurnKey

Gainsight

Customer Retention

100 100%

Customer Retention

0% 0

Customer Success

21 21%

Customer Success

79% 79

Help Desk

0 0%

Help Desk

100% 100

Churn Optimization

100 100%

Churn Optimization

0% 0

User comments

Share your experience with using ChurnKey and Gainsight. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare ChurnKey and Gainsight

ChurnKey Reviews

We have no reviews of ChurnKey yet.
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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)

Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.

Source: userpilot.com

Social recommendations and mentions

Based on our record, ChurnKey seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChurnKey mentions (5)

Business owners making $1 million or more/year, what's your industry and what do you do?
I'm also a co-founder at Churnkey: https://churnkey.co. Source: over 2 years ago
What is your average churn rate monthly on your SAAS business? What you think that is a good and realistic percentage?
At Zubtitle.com, we have been focusing on bringing churn down from 10% down to 7%. We even started a new SaaS (churnkey.co) that helps others cut churn via better cancellation flows. Source: almost 3 years ago
We bootstrapped multiple $1m+ ARR SaaS, one was acquired at $150k/mo MRR by Calm Capital, and now we are working on a B2B SaaS. Our personal SaaS portfolios include Wavve.co, Zubtitle.com, Churnkey.co, Duplikit.co. Ask us anything!
Most recently, we built a suite of internal tools as a way to reduce churn across all of these SaaS companies. It worked so well that we packaged them up and released them as their own product, Churnkey. We now help other SaaS companies cut churn by deploying optimized cancellation flows. Source: almost 3 years ago
Those of you who have been approached by a someone wanting to acquire your SaaS company/product, how did it happen and how did it go?
We recently sold that business to Calm Capital. We realized that the business really needed more seasoned operators to get to it next level of growth. Plus, it was time to take some risk off the table and free up time to work on our new venture Churnkey. Source: almost 3 years ago
User churning / canceling account
Once they are close to canceling, optimizing your cancelation flows is a great way to prevent users who are the fence about canceling. Asking survey questions, collecting information, and trying to save them with offers is a great start. We offer all of this via Churnkey. Happy to get you a free trial if you want to try it out. Source: about 3 years ago