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Gainsight VS Upzelo

Compare Gainsight VS Upzelo and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Gainsight logo Gainsight

Customer Success for the New Enterprise

Upzelo logo Upzelo

Upzelo helps you fight churn, increase retention and revenue through real-time data, customized offers, and better customer feedback.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Upzelo Landing page
    Landing page //
    2023-08-25

Gainsight videos

+ Add

Gainsight Product Overview

Upzelo videos

+ Add

Upzelo - Making Retention Effortless

More videos:

  • Review - Interview: Martyn Reding, Chief Design Officer at Upzelo and Founder of the Design Leaders Studio

Category Popularity

0-100% (relative to Gainsight and Upzelo)

Gainsight

Upzelo

Customer Success
83 83%
Customer Success
17% 17
Help Desk
100 100%
Help Desk
0% 0
Customer Retention
0 0%
Customer Retention
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0

User comments

Share your experience with using Gainsight and Upzelo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Upzelo

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Upzelo Reviews

We have no reviews of Upzelo yet.
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Social recommendations and mentions

Based on our record, Upzelo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gainsight mentions (0)

We have not tracked any mentions of Gainsight yet. Tracking of Gainsight recommendations started around Mar 2021.

Upzelo mentions (1)

  • What are you doing against churn?
    We created Upzelo based on our knowledge of fighting churn at a SaaS company we previously owned. If you are looking to reduce both voluntary and involuntary churn have a look at us, upzelo.com . We definitely think we can help. Source: about 2 years ago

What are some alternatives?

When comparing Gainsight and Upzelo, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

ChurnKey - The only platform that fixes every type of churn for you.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

ProsperStack - Subscriber retention done right.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Cancelo.io - Cancelo helps you save more customers with customized cancelation flows

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