I'm also a co-founder at Churnkey: https://churnkey.co. Source: over 2 years ago

At Zubtitle.com, we have been focusing on bringing churn down from 10% down to 7%. We even started a new SaaS (churnkey.co) that helps others cut churn via better cancellation flows. Source: almost 3 years ago

Most recently, we built a suite of internal tools as a way to reduce churn across all of these SaaS companies. It worked so well that we packaged them up and released them as their own product, Churnkey. We now help other SaaS companies cut churn by deploying optimized cancellation flows. Source: almost 3 years ago

We recently sold that business to Calm Capital. We realized that the business really needed more seasoned operators to get to it next level of growth. Plus, it was time to take some risk off the table and free up time to work on our new venture Churnkey. Source: almost 3 years ago

Once they are close to canceling, optimizing your cancelation flows is a great way to prevent users who are the fence about canceling. Asking survey questions, collecting information, and trying to save them with offers is a great start. We offer all of this via Churnkey. Happy to get you a free trial if you want to try it out. Source: about 3 years ago

For transcripts, I use Descript. Descript is able to identify all four of our panel members, and I usually spend an hour or so cleaning it up and setting the transcript into a video for YouTube. Source: about 1 year ago

I don't understand exactly what you are trying to do, but I'm pretty sure Descript can do what you want. Source: over 1 year ago

I tried to use descript.com but found out that they didn't have a download for Linux and that their online version doesn't allow you to edit your transcript. Source: over 1 year ago

Edit your audio with software like Descript or Audacity. Source: almost 2 years ago

Looks like an 'audiogram' from descript.com - you can make them on their paid service. Source: about 2 years ago