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Churnfree VS Custify

Compare Churnfree VS Custify and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Churnfree logo Churnfree

Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business. Start your free trial now!

Custify logo Custify

Customer Success Software designed for B2B SaaS businesses.
  • Churnfree Landing page
    Landing page //
    2023-09-09
  • Custify Landing page
    Landing page //
    2023-09-09

Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Churnfree features and specs

No features have been listed yet.

Custify features and specs

  • Customer 360: Yes
  • Customer Health: Yes
  • Growth: Yes
  • Automation: Yes
  • Task & Alerts: Yes
  • Dashboards & Reports: Yes
  • Surveys: Yes

Churnfree videos

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Churnfree is off to a great start with their content strategy

Custify videos

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Category Popularity

0-100% (relative to Churnfree and Custify)

Churnfree

Custify

Customer Retention
72 72%
Customer Retention
28% 28
Customer Success
26 26%
Customer Success
74% 74
Churn Optimization
100 100%
Churn Optimization
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100

User comments

Share your experience with using Churnfree and Custify. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Churnfree seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnfree mentions (11)

  • Can you share your project and what your doing?
    I am currently working on three different projects: a video downloader HashVideoDownloader, a SaaS customer retention tool called Churnfree, and the third one is in the development stage. The first two are live and in the marketing and growth stage. Source: about 1 year ago
  • Formsly: ~1000 signups in the first week of launch.
    We only got 41 sign-ups for Churnfree because our product is a B2B customer retention tool designed for businesses that already have a large customer base and are facing high customer churn rates. Source: about 1 year ago
  • 😊 Listen to Your Customers Via Feedback to Avoid Churn 🔥
    Try Churnfree for your SaaS membership business! - Source: dev.to / about 1 year ago
  • Heart isn’t in my business anymore. Am I mad to consider shutting a profitable, fairly passive business?
    You can try a 14-day free trial of Churnfree for your product growth. Source: about 1 year ago
  • How many sign ups did you get in 4 weeks of launch?
    For instance, churnfree.com (a B2B customer retention tool) showed impressive results due to the specific use case and need it served for business growth. However, not everyone experienced the same results; some received hundreds of signups while others had to wait for 2-5 months to acquire paid users. Source: about 1 year ago
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Custify mentions (0)

We have not tracked any mentions of Custify yet. Tracking of Custify recommendations started around Mar 2021.

What are some alternatives?

When comparing Churnfree and Custify, you can also consider the following products

Echurn - Discover effective tool to reduce churn and boost customer retention. Actionable software to keep your customers satisfied and loyal to your SAAS

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Raaft - Reduce SaaS churn

Totango - Totango is a Customer Success Software Platform

ChurnKey - The only platform that fixes every type of churn for you.

Churn Solution - Churn solution that turns your customers right around.

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