Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Echurn is your ultimate solution for reducing SaaS churn effortlessly. With Echurn, you can tackle the challenge of customer cancellations head-on by offering a seamless cancellation flow, gathering valuable feedback, and receiving AI-driven suggestions for improvement—all without any coding required. Say goodbye to lost revenue and hello to higher customer retention rates with Echurn. Choose Echurn today and revolutionize the way you handle churn in your SaaS business.