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Cherwell VS Servicely.ai

Compare Cherwell VS Servicely.ai and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Cherwell logo Cherwell

Cherwell is an IT service management software solution.

Servicely.ai logo Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management
  • Cherwell Landing page
    Landing page //
    2023-05-10
  • Servicely.ai Landing page
    Landing page //
    2023-01-05

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

Cherwell

Website
cherwell.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Servicely.ai

Website
servicely.ai
Pricing URL
Official Servicely.ai Pricing
$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 January
Edit details

Cherwell features and specs

No features have been listed yet.

Servicely.ai features and specs

  • Incident Management: ITIL Incident with automated Incident resolution and assignment
  • Problem Management: ITIL Problem Management
  • Change management: ITIL Change management with impact and Forward Schedule of Change
  • Request tracking & automation: Request management with workflows and approvals
  • Self Service Portal: Self-service portal with knowledge and AI-powered virtual agent
  • Service catalog: Service catalog with workflows and approvals
  • IT Asset Management: Hardware and Software Asset Management
  • Knowledge Management: Knowledge management
  • Automated workflow: AI-powered workflow
  • Dashboards & visualizations: Dashboards and reporting
  • Workflow Management: Build custom workflows for any business process
  • SaaS: Native SaaS with common browser support
  • Mobile App: Access from anywhere with any device

Cherwell videos

+ Add

Marloe Cherwell Review A Beautiful And Affordable Dressy Fusion Of Past And Present

More videos:

  • Review - Cherwell valley services review
  • Demo - Cherwell IT Service Management (ITSM) Demo Overview

Servicely.ai videos

+ Add

Introduction to AI-Powered ITSM

More videos:

  • Review - Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

Category Popularity

0-100% (relative to Cherwell and Servicely.ai)

Cherwell

Servicely.ai

Help Desk
73 73%
Help Desk
27% 27
Service Desk
72 72%
Service Desk
28% 28
Project Management
61 61%
Project Management
39% 39
IT Service Management
75 75%
IT Service Management
25% 25

User comments

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What are some alternatives?

When comparing Cherwell and Servicely.ai, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

BMC Remedy - IT Service Management Suite

Vivantio - The most flexible, reliable, trusted IT service management software on the market.

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